Consumer Insights

Consumer Insights
Household Spending Keeps Pace; Lower-Income Groups Feel the Heat
January 22, 2025

Among the messages conveyed so far in the continuing cavalcade of earnings reports — especially from banks — is that consumer spending is buoyant, a trend in evidence from the last few months of the year. Get the Full Story Complete the form to unlock...

Consumer Insights
57% of Consumers Received Financial Advice in 2023
January 13, 2025

Rising inflation and stagnant incomes are forcing many Americans to reconsider their financial stability, prompting a surge in demand for personal finance advice. Economic headwinds are leaving people worried about their financial future, leading more individuals to seek planning support. Get the Full Story Complete...

Consumer Insights
U. Mich: Consumers See Higher Inflation in 2025
January 10, 2025

Consumers expect to see higher inflation in the year ahead and in the long run, according to preliminary results for the University of Michigan’s January Surveys of Consumers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Consumer Insights
Retailers Rewrite Playbooks as Consumers Tighten Budgets, Shift Spending
December 17, 2024

Retailers across the U.S. are confronting a new era of cautious spending as consumers tighten their belts in response to ongoing economic pressure. Inflation, rising living costs and a backdrop of political and economic uncertainty have prompted shoppers to rethink their purchasing habits, sharpening their...

Consumer Insights
Rising Card Delinquencies May Push Subprime Consumers to BNPL and Debit Installment Plans
December 11, 2024

Last December, PYMNTS Intelligence detailed in its “Credit Card Use Deep Dive” report that about 14% of the more than 3,500 consumers surveyed had subprime credit scores. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Consumer Insights
Restaurant Bankruptcies Reportedly at Highest Level Since Pandemic
December 05, 2024

Chain restaurant bankruptcies are reportedly at their highest level since the pandemic. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Consumer Insights
44% of UK Consumers Plan to Use Digital Wallets Beyond Payments
December 02, 2024

In recent years, digital wallets have become an essential tool for making online payments, but their uses are quickly expanding. In the U.K., nearly half of consumers (44%) expect to continue using digital wallets in the next three years, with Gen Z and millennials leading...

Consumer Insights
November Consumer Confidence Jumps, but Spending Plans Mixed
November 26, 2024

Headed into Black Friday, consumers are more positive than they have been in months. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Consumer Insights
41% of Zillennials Prioritize Price Over Brand Loyalty
November 26, 2024

Zillennials, the generation born between 1991 and 1999, exhibit distinct shopping preferences, with a divide between those who prioritize price and those who stick to brand loyalty. These trends illustrate how younger consumers approach their retail experiences, particularly in the way they balance brand preferences...