Over months of research in which we surveyed more than 18,000 U.S. consumers, PYMNTS has identified four distinctly new shopper personas emerging from the pandemic fog. All four of the post-COVID personas are fascinating in their own ways, but the “office shifter” is unique. Get...
The number of coronavirus cases in the U.S. surpassed 3.3 million on Monday (July 13) as the nation’s death toll exceeded 135,000, according to Johns Hopkins University. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
As the pandemic continues to disrupt everyday life the world over, many consumers are seeking refunds on things they have already paid for but may not be able to use. Credits or refunds are now being offered to those who have purchased concert tickets. Get...
As the pandemic continues to disrupt everyday life the world over, consumers might want refunds on things they have already paid for but may not be able to use. Sports teams, for instance, are offering to provide reimbursements or credits for later use. Get the...
Shapeshifting is rarely convenient (ask any werewolf), but in the case of a newly-minted persona that PYMNTS calls the “convenience shifter” some COVID-era behavioral changes aren’t all bad. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
As the pandemic continues to disrupt everyday life the world over, consumers might want refunds on things they have already paid for but may not be able to use. Sports teams are offering to provide credits or refunds to their fans. Get the Full Story...
“The truth is that consumers’ attitudes about the COVID-19 pandemic vary dramatically by their personal circumstances and preferences. Some are working professionals who have been lucky to operate remotely and are now eager for reasons to leave their homes. Others are still so worried about...
That people and life itself are changing as a result of the pandemic is not in doubt. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...
As the pandemic continues to disrupt everyday life the world over, consumers might want refunds on things they have already paid for but may not be able to use. Sports teams are offering to provide credits or refunds to their fans. Get the Full Story...
