As of today, consumers nationwide are facing levels of uncertainty that have no historical parallels. The physical economy is, for all intents and purposes, shut-down. Unemployment filings have set records and consumers are deeply concerned about their futures. There is no shortage of things to...
Of all the lessons the world will take away from the first half of the year 2020, the most powerful will likely be to never underestimate the power of a black swan event to dramatically upend, well, everything. Get the Full Story Complete the form...
As the coronavirus pandemic continues to disrupt personal finances, a study by credit union service organization (CUSO) PSCU shows that overall credit card spending is down 29 percent for the week ending April 5, compared to the same period in 2019. Debit card spending is...
PSCU, a credit union service organization (CUSO), will be expanding its services this year with more options for mobile users like a new online card management tool and digital issuance, according to an emailed press release. Get the Full Story Complete the form to unlock...
Loyalty is earned, the saying goes, not in a day, but day by day. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...
With over 58 percent of customers saying they’re “extremely” satisfied with credit unions (CUs) and nearly six in 10 saying they would stick with their CU even if it didn’t have all the bells and whistles of bank tech that competitors do, the bond between...
Some financial players may think that digital transformations are nothing more than a past trend. Many banks, businesses and service providers implemented their first digital platforms decades ago and have since steadily built out their solutions with newer technologies like artificial intelligence (AI)-supported customer service...
Digital overhauls can help boost credit unions’ online presences, but member data must be fiercely guarded during this transformation. In this month’s Credit Union Tracker, PYMNTS speaks with Timothy Anderson, CEO of United States Senate Federal Credit Union, about how the firm works to keep...
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