Consumers under financial pressure are buying bigger baskets and choosing value-focused merchants, giving retailers an opportunity to help shoppers make each purchase go further. That’s a central finding of “The New Checkout: Crimped Consumers Lean Into Online Retail and Digital Wallets,” a PYMNTS Intelligence report...
AI can produce a first draft. Someone still has to make the finished work worth paying for. The September 2026 edition of The Wage to Wallet Index is a collaboration between PYMNTS Intelligence and WorkWhile. Digital freelancers are navigating a change in what clients want....
Millennials’ financial lives are shaping how they receive, spend and manage money, creating new opportunities for payment providers to make transactions faster and more useful. About 7 in 10 millennials have lived paycheck to paycheck in each year from 2020 through 2025, according to the...
For roughly 60 million workers in the United States, getting sick is not only a health event. It can be an income event, and, soon afterward, a spending event. PYMNTS Intelligence’s Wage to Wallet Index, a collaboration with WorkWhile, found in August that 26.6% of...
A full shopping cart looks promising until the shopper can’t find a way to pay. The merchant has done the hard work of winning their interest, only to lose the sale at checkout. Digital wallet payment preferences can play a major role in whether shoppers...
Savings are becoming a dividing line in household finances, separating consumers who can absorb an expensive surprise from those pushed into financial difficulty by it. The PYMNTS Intelligence report “Household Finances Flash a Warning Behind Stable Consumer Confidence” found in August that 19l% of households...
The UAE shopper has little patience for yesterday’s checkout. A phone can serve as a storefront, research assistant and wallet before a merchant’s website has time to prompt, “add to cart.” AI is now joining that toolkit, giving consumers new ways to find products, compare...
A sick day may last 24 hours. The financial effects can stay much longer. For millions of workers, one missed shift can reduce the next paycheck and force a fast change in household spending. The “Wage to Wallet Index: Paid Time, Unpaid Risk” draws on...
A merchant can win the product search, the price comparison and the trip to checkout, only to discover that how a customer wants to pay can still influence where the purchase ultimately happens. Payment acceptance now influences merchant choice for 65% of U.S. shoppers, according...