With policyholders facing more choices, more transparency and fewer switching barriers, insurers are discovering that retention is no longer protected by inertia but earned through performance at the most emotional moment of the relationship: getting paid. Competition Has Turned Insurance Into a Buyer’s Market The...
Trucking industry insurance company Nirvana has raised $100 million. The company’s Series D round, announced last week, will allow it to bolster its operating system, which it says it constructed to combat the industry problem of slow decisions and innovation cycles that could stretch into...
Watch more: What’s Next in Payments: One Inc’s Elizabeth Hoemeke Payments are maturing into a utility layer for the global economy. The unsung heroes of the sector’s operations can increasingly determine which companies can grow with confidence and which will falter. “My infrastructure team, cloud,...
The last few Prompt Economy Weekly features have focused on trust and technical security for agentic AI. Seeing as how security is a prerequisite for its consistent usage, that focus was spot-on and will continue to be an issue. But this week was something of...
Big month for car insurance in the PYMNTS app provider rankings, with one big surprise at the top. The PYMNTS.com Insurance Apps page offers a monthly ranking of smartphone Insurance Apps, assessing them based on publicly available information and exclusive app usage data, helping users...
Insurance once sold peace of mind. Today, peace of mind arrives in milliseconds—or not at all. When policyholders file a claim, they are not benchmarking insurers against other carriers. They are benchmarking them against the rest of their digital lives, where money moves instantly and...
New research shows the American life insurance and private credit industries becoming intertwined. That’s according to a report Wednesday (Nov. 12) by The Wall Street Journal (WSJ), citing research from Moody’s Ratings. It shows that the boom in private credit (PC), which covers things like...
Watch more: Need to Know Insurance is often defined by its pain points: accidents, losses, disruptions and the frustration that comes with filing and settling claims. For policyholders, friction begins with paperwork, documentation and back-and-forth with adjusters. Yet the most defining moment comes at the...
Life insurance technology company Ethos Technologies filed for its initial public offering Friday (Sept. 26). The company filed its registration statement on Form S-1 with the Securities and Exchange Commission for a proposed IPO and intends to list its Class A common stock on the...