Artificial Intelligence

Artificial Intelligence
Conversational Commerce Makes Its Voice Heard 
February 24, 2021

Conversational commerce for merchants is taking another step forward today (Feb. 24) with the release of AI Annotator by the conversational artificial intelligence (AI) firm LivePerson, Inc. The new tool, according to the company, is designed to make it easier and faster to automate brand-consumer...

Artificial Intelligence
AI Positive: Brighterion Sees Inclusive Future Enabled By Data
February 18, 2021

Artificial intelligence (AI) can get something of a bum rap — or it can at least be something of a beacon for complaints about its many dangers. Look no further than Elon Musk, who famously said in 2019 that it was “more dangerous than nukes.”...

Artificial Intelligence
Amazon’s Alexa Bases Updates On User Behavior
January 26, 2021

Amazon has released Alexa’s latest round of updates and features designed to make the voice assistant more useful, more helpful and a bit more proactive. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
Model Behavior: Banks See AI As A Customer Experience Tool
January 22, 2021

Given the roller coaster ride consumer finances have been on for the last 10 months, managing risk has become critical for financial institutions (FIs), both in terms of rising fraud counts and in terms of rising consumer delinquencies. Get the Full Story Complete the form...

Artificial Intelligence
AI Rides To Rescue Of Analog Accounting Processes
January 13, 2021

The problems are analog. The paper check, the paper invoice, slow accounts receivable (AR) processes and collecting on aging receivables can be difficult for even the most seasoned AR professionals. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Will Vroom’s Plan To Bring AI To Auto Sales Mark The Death Of Dealerships?
December 16, 2020

“Buy a car entirely online, and have it safely delivered, contact-free.” So goes the pitch at online car-buying platform Vroom, which is turning to artificial intelligence (AI) and machine learning (ML) to further accelerate the transformation of the used car business. Get the Full Story...

Artificial Intelligence
An AI Blueprint For More Profitable Portfolios In 2021
December 14, 2020

Want to know what 10,000 U.S. consumers think about artificial intelligence (AI) as it relates to their financial lives? Just ask them, as was done for the December 2020 How To Put AI In Your 2021 FI Business Plan Playbook, a collaboration with Brighterion. Get...

Artificial Intelligence
NEW REPORT: The Banks’ How-To Guide To Using AI To Manage Credit Risk
December 09, 2020

Managing credit risk used to be a reactive process. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
AI Models Eliminate Bias For Digital ID
November 25, 2020

The age of artificial intelligence (AI) is upon us, where data feeds and models are used in the service of everything from verifying the digital identity of remote users to approving or denying a bank loan application. Get the Full Story Complete the form to...