Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
This Week in AI: Transforming Accounting, Governance, Energy Efficiency and Tech Investments
June 28, 2024

The artificial intelligence (AI) revolution drives transformative changes across various sectors, from accounting and regulatory frameworks to energy efficiency and tech infrastructure. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Microsoft Reveals AI Security Flaw That Threatens eCommerce and Financial Services
June 28, 2024

A newly discovered security vulnerability in artificial intelligence (AI) systems could pose significant risks to eCommerce platforms, financial services and customer support operations across industries. Microsoft has unveiled details of a technique called “Skeleton Key,” which can bypass ethical safeguards built into AI models businesses...

Artificial Intelligence
ChatGPT Finds Its Soul Mate: Meet CriticGPT
June 28, 2024

In Silicon Valley, a new kind of proofreader is hard at work. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
Toys R Us AI Commercial Signals Shift in Retail Marketing
June 28, 2024

Toys R Us has unveiled what it claims is the first-ever brand film using OpenAI’s new text-to-video tool, Sora. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
New Data: GenAI Emerges as Effective Weapon in Banks’ War to Reduce False Positives
June 28, 2024

Traditional rules-based systems for detecting payments fraud are increasingly inadequate due to the complex schemes devised by fraudsters. This leads to high false positives and limited adaptability. Predictive artificial intelligence (AI) improves on this by reducing false positives and adapting to new schemes using machine...

Artificial Intelligence
New Episode: GenAI Helps Small Business Play Big on a Global Stage
June 28, 2024

What’s the most precious resource for a small business? Arguably, there are three: capital, customers and time. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
OpenAI, Microsoft Face Copyright Lawsuit by Mother Jones Publisher CIR
June 27, 2024

The Center for Investigative Reporting (CIR), the nonprofit news organization that produces Mother Jones and Reveal, has sued OpenAI and that firm’s largest shareholder, Microsoft. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
Accounting Industry Ripe for GenAI Integration, Andreessen Horowitz Says
June 27, 2024

Artificial intelligence (AI) is poised to change the accounting industry, according to a new report from venture capital firm Andreessen Horowitz. As large language models (LLMs) continue to advance, AI is becoming a crucial component in various sectors, with accounting firms particularly eager to harness...

Artificial Intelligence
AI Surge Drives Tech Industry Growth for Micron, Alibaba and Perplexity
June 27, 2024

The artificial intelligence (AI) boom is reshaping the tech landscape, with industry giants and startups reporting significant gains and attracting major investments. Memory chip maker Micron Technology announced robust quarterly results fueled by AI demand, while eCommerce giant Alibaba.com rolled out AI tools to empower...