Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
OpenAI Backers Question Valuation Amid Anthropic Competition
Artificial Intelligence
OpenAI Backers Question Valuation Amid Anthropic Competition
April 14, 2026

OpenAI’s $852 billion valuation is reportedly causing some unease among the startup’s own investors. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Green Dot’s Douros Says Brands May Matter Less Than Trust in AI Commerce
Artificial Intelligence
Green Dot’s Douros Says Brands May Matter Less Than Trust in AI Commerce
April 14, 2026

Watch more: The Digital Shift With Green Dot’s Melissa Douros Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

AI Is Cracking Open Banking Before Quantum Gets the Chance 
Artificial Intelligence
AI Is Cracking Open Banking Before Quantum Gets the Chance 
April 13, 2026

The constraints of human expertise were what traditionally created a natural ceiling on the pace of cyber threats. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

The Human Problem Behind Every Failed AI Investment
Artificial Intelligence
The Human Problem Behind Every Failed AI Investment
April 13, 2026

Money is moving. Tools are live. Artificial intelligence (AI) sits at the top of virtually every C-suite priority list. So why are so few organizations seeing returns? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Walmart, Tesco and Albertsons Turn Dinner Questions Into Instant Carts
Artificial Intelligence
Walmart, Tesco and Albertsons Turn Dinner Questions Into Instant Carts
April 13, 2026

Grocery shopping has always started with a question: what’s for dinner? Retailers are trying to make sure it ends with them. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Scotiabank Equips Global Staff With New Scotia Intelligence AI
Artificial Intelligence
Scotiabank Equips Global Staff With New Scotia Intelligence AI
April 13, 2026

Scotiabank has launched a unified enterprise approach designed to equip the bank’s employees with data and artificial intelligence (AI) capabilities. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Citi Arms Wealth Advisors With 4 AI Tools to Cut Busywork
Artificial Intelligence
Citi Arms Wealth Advisors With 4 AI Tools to Cut Busywork
April 13, 2026

Citi has deployed four artificial intelligence (AI) tools across its wealth division, one for clients and three for advisors, each designed to shrink the distance between raw data and advice. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

AI Arrives at Augusta and Fans Are Winning
Artificial Intelligence
AI Arrives at Augusta and Fans Are Winning
April 13, 2026

The Augusta National Golf Club is defined by traditions that do not change. At the 90th Masters Tournament, the fan experience did. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

OpenAI Touts Amazon Partnership in Shift Away From Microsoft
Artificial Intelligence
OpenAI Touts Amazon Partnership in Shift Away From Microsoft
April 13, 2026

OpenAI is reportedly enjoying the fruits of its partnership with Amazon. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...