Loyalty & Rewards

Loyalty & Rewards
Small Merchants Use Loyalty Credits to Keep Customers From Shopping With Larger Rivals
March 24, 2023

Small businesses are having success in using a classic method to keep customers coming back. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Loyalty & Rewards
Restaurants Incentivize Pickup Adoption With Store Credit Rewards
March 24, 2023

PYMNTS data reveals store credit can be a powerful driver of pickup adoption for restaurants. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Loyalty & Rewards
Tesco Joins Retailers Watering Down Rewards Amid Inflation
March 22, 2023

As retailers bow under inflationary pressures, some are cutting the value of their rewards points. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Loyalty & Rewards
Bank-Owned Travel Portals Proliferate as Banks and Cardholders Seek Direct Relationships
March 21, 2023

Decades of earning miles and points for booking travel on various credit cards has led to the inevitable rise of bank-owned travel portals to use those points more directly, cutting out middlemen and taking friction out of points redemption in the process. Get the Full...

Loyalty & Rewards
Chick-fil-A Waters Down Rewards and Hopes Customers Stick Around
March 20, 2023

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Loyalty & Rewards
Smaller Retailers Without Rewards Programs Risk Losing Inflation-Weary Customers 
March 17, 2023

Everyone loves a bargain, but small- and medium-sized business (SMB) retailers have been pulling back from promotional codes and rewards recently. As noted in proprietary data prepared for PYMNTS’ collaboration with Cybersource, “2023 Global Digital Shopping Index,” SMBs offer rewards and coupons at around half...

Loyalty & Rewards
Fetch Rewards Cuts Staff as Consumers Cut Back on Spending
March 14, 2023

As consumers cut back on spending due to macroeconomic challenges, Fetch Rewards, a Madison, Wisconsin-based startup that offers a centralized rewards points program for online and brick-and-mortar sellers, is making cuts of its own. The company reportedly laid off around 10% of its workforce, affecting...

Loyalty & Rewards
Barnes & Noble Launches Two-Tiered Membership Program
February 17, 2023

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Loyalty & Rewards
Only 1 in 3 Grocers Are Upgrading Their Loyalty Programs
February 16, 2023

PYMNTS data shows most grocers are missing the opportunity to secure shoppers’ loyalty with rewards. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...