News

Payment Methods
Retailers See Declined Payments but Miss the Second Chance to Save the Sale
October 26, 2026

Commerce firms can often see a payment fail. The opportunity lies in what they can do next. The PYMNTS Intelligence report “How These Industries Are Turning Payments Failures Into Recovers,” the October edition of The Orchestration Advantage Series done in collaboration with Spreedly, found that commerce...

Artificial Intelligence
AI Agents Take on Healthcare’s Paperwork So Doctors Can Focus on Patients
October 26, 2026

This week The Prompt Economy focuses on healthcare. It’s here that agentic AI is affecting payments, research, care protocols and the patient experience. It’s early days, but as you will see, progress is accelerating. So is identifying the pain points in healthcare and their solutions....

Artificial Intelligence
Apollo Says AI Has Shown ‘Zero’ Payoff Outside Tech
October 25, 2026

Corporate America has invested heavily in artificial intelligence in the last few years. So far, these efforts haven’t yielded much in the way of results, Apollo Global Management Chief Economist Torsten Slok wrote in a note Saturday (Oct. 24). “Despite massive investments and widespread hype around...

IPO
Wonder Plans IPO and Aims to Be Fully Autonomous by 2040
October 25, 2026

Food startup Wonder has reportedly set its sights on going public amid wider expansion plans. As CNBC reported Sunday (Oct. 25), the company is also eyeing an “aggressive” expansion in Texas and a subscription program that allows diners to operate their own “restaurants.” Launched in...

Artificial Intelligence
Block’s Voice AI Wins Praise and Triggers Scam Concerns
October 25, 2026

Payments company Block has introduced an artificial intelligence model trained solely using human conversation. Dessa, as the model is known, learned to hold real-time conversations just by listening, Block said in its announcement Friday (Oct. 23). “As far as we know, Dessa is the world’s...

Delivery
Instacart Holds Sale Talks With Rivals Uber and DoorDash
October 25, 2026

Instacart has reportedly contacted its rivals about purchasing its grocery delivery platform. The company is considering a sale and has discussed a possible deal with Uber, The Information reported Friday (Oct. 23), citing sources with knowledge of the matter who said the talks with Uber...

Artificial Intelligence
OpenAI Training AI in Systems Shut Off From Web Access
October 25, 2026

OpenAI says it has adopted new security protocols for training its artificial intelligence models. That means placing the models in a closed system without access to the internet, the AI startup announced Friday (Oct. 23). “Working closely with cloud providers, we’ve added new controls throughout...

Artificial Intelligence
Anthropic Merges Claude Chat and Cowork for Enterprise Users
October 25, 2026

Anthropic says it has unified Claude chat and Cowork for its enterprise customers. The new offering combines chat and Cowork on web, desktop and mobile, meaning users don’t have to choose between the two services before starting, Anthropic announced Friday (Oct. 23). “Every conversation starts...

Artificial Intelligence
Customers Bank Uses AI to Close Commercial Loans in 7 Days
October 23, 2026

Commercial loans can take weeks to close, and Pennsylvania-based Customers Bank put its typical wait at 30 to 60 days. A pilot of its artificial intelligence (AI)-powered process closed select commercial loans in seven days, the bank said in July in its Q2 earnings release....