News

eCommerce
Competing With Giants: How Small Businesses Can Optimize Their eCommerce Efforts
May 02, 2024

This National Small Business Week, merchants are increasingly moving beyond Main Street — and into eCommerce. And with the news that the post-pandemic growth for most Main Street small and medium-sized businesses (SMBs) is surpassing analysts’ expectations, just how these vital components of the American...

Payments Innovation
Payment Networks Spotlight Rise of Tokenization and Contactless Payments
May 02, 2024

Four years ago, the pandemic began to give wings to contactless payments. Now, as shown by earnings results from the likes of Mastercard and Visa, the payment methodology has taken flight. PYMNTS Intelligence data noted earlier this year that more than half of consumers surveyed said they still preferred to...

Artificial Intelligence
Enterprise AI May Have an Energy Crisis
May 02, 2024

While artificial intelligence has taken the world by storm, its rise hasn’t come cheap. “The consequence of multimodal AI is that the amount of data and compute power being used to train modern AI systems has grown exponentially,” R K Anand, co-founder and chief product officer...

Security & Fraud
Complaints of Fraud Targeting Older Americans Rose 14% in 2023
May 01, 2024

Fraud targeting older Americans’ money or cryptocurrency increased by double-digit percentages in 2023. The number of complaints of elder fraud increased by 14% during the year, while the associated losses rose by 11%, the FBI’s Internet Crime Complaint Center (IC3) said in a Tuesday (April 30) press release. Individuals...

Point of Sale
Epos Now Considers Sale of Minority Stake
May 01, 2024

British payments group Epos Now is running a private placement process to sell a minority stake in the business and bring on a strategic partner “for the next stage of growth.” The process will start after summer, Epos Now CEO Jacyn Heavens told PYMNTS in an email....

Retail
Consumers Aren’t Buying Many Handmade Trinkets Amid Economic Concern
May 01, 2024

As consumers continue to feel the economic strain, they are cutting back on buying boutique, handmade items from independent creators, per Etsy’s latest earnings call.  The marketplace shared in its first quarter 2024 financial results Wednesday (May 1) that it saw a 3.7% decline in gross...

Social Commerce
Platforms Put Creators’ Financial Success on Fast Track
May 01, 2024

The creator economy landscape is rapidly evolving, with platforms and companies vying to support independent creators in monetizing their work and achieving financial stability. Joining the fray is Web3 startup Matera, which aims to address the monetization challenges prevalent in the creator economy by bridging the...

Retail
Estée Lauder Targets New Customers With Amazon Storefront, ‘Creator Council’
May 01, 2024

Estée Lauder Companies’ debut of its first brand on the U.S. Amazon Premium Beauty store has “greatly exceeded” the company’s retail sales expectations so far. This new offering, which started with the Clinique brand in late March and will expand to include a select few other brands, has strategically expanded the...

Regulation
Report: Block Faces DOJ Probe Over Alleged Compliance Lapses
May 01, 2024

Block, owner of Cash App and Square, is reportedly facing a Department of Justice investigation. Federal prosecutors are in discussions with an ex-employee about allegations of widespread compliance failures at Cash App and Square going back years, NBC News reported Wednesday (May 1), citing unnamed sources. “From the ground up, everything in the compliance...