News

Artificial Intelligence
Microsoft Targets Contact Center Market With Real-Time AI Voice Models
October 01, 2026

Microsoft has launched three new artificial intelligence models that can be used to power customer service agents, multilingual assistants, interactive learning experiences and live captions and voice-driven interfaces, according to a Thursday (Oct. 1) blog post. “Together, they give developers more choice in how to...

Delivery
DoorDash Opens Beta Waitlist for AI Text Ordering
October 01, 2026

DoorDash customers can now order dinner by sending a text. The company’s new artificial intelligence (AI) agent works inside Apple’s Messages, builds the cart and handles checkout without the DoorDash app ever opening. DoorDash unveiled the text-to-order agent on Wednesday (Sept. 30) and opened a...

Retail
Amazon and Walmart Want Merchants’ Software Budgets
October 01, 2026

The retail landscape used to have four primary levers: share of shoppers, share of sellers, share of advertising dollars and share of wallet. However, artificial intelligence (AI) is creating the fifth and sixth levers: share of decision-making and share of intent infrastructure. Headlines this week...

Artificial Intelligence
St. Louis Fed Adapts FRED Database for AI Agents
October 01, 2026

Federal Reserve Economic Data (FRED) has introduced a FRED MCP Connector that uses the Model Context Protocol (MCP) to simplify connecting FRED data with artificial intelligence systems, Federal Reserve Board Governor Christopher J. Waller said Thursday (Oct. 1). In a speech delivered during FRED Con...

Investments
Armadin Raises $255 Million to Scale Agentic Cybersecurity Platform
October 01, 2026

Cybersecurity firm Armadin says it has raised $255.5 million in new funding. The company’s Series B round, announced Thursday (Oct. 1), values Aramdin at more than $2.5 billion and will help it scale its agentic security platform, research, training and go-to-market efforts. “Seven months after emerging from stealth, Armadin...

Banking
Fifth Third Launches Innovation Banking for Startups
October 01, 2026

Fifth Third Bank has introduced a new offering aimed at startups and growth companies. Fifth Third Innovation Banking, announced in a news release Thursday (Oct. 1), combines the bank’s Newline embedded banking platform with the tech and life sciences franchise from Comerica, which merged with Fifth Third earlier this...

Artificial Intelligence
Federal Appeals Court Deals Blow to Use of Copyrighted Works to Train AI
October 01, 2026

The 3rd Circuit Court of Appeals handed down a ruling Tuesday (Sept. 29) that Ross Intelligence’s use of copyrighted material to train its legal artificial intelligence search engine was not fair use and affirmed a lower court’s grant of summary judgment to Thomson Reuters. The...

Investments
Robinhood Lets AI Agents Trade Without Customer Sign-Off
October 01, 2026

Robinhood is giving retail investors new access to artificial intelligence (AI) agents that can trade for them. Customers approve each order by default. They can also turn approvals off and let the agent act alone. The company unveiled Robinhood Agents at its HOOD Summit in...

Retail
Walmart Uses Flashing Digital Shelf Labels to Help Shoppers Find Items
October 01, 2026

Walmart is using flashing lights on its digital shelf labels to help customers and associates find the product they’re looking for, the company said in a Thursday (Oct. 1) press release. With a feature dubbed “Shop to Light,” in-store shoppers can ask the Walmart app...