News

Loyalty & Rewards
Loyalty Programs Make Smaller Rewards Balances Spendable
October 05, 2026

Loyalty points are becoming more liquid as airlines give customers more choices over when and how much of their accumulated rewards to spend. American Airlines said in a Friday (Oct. 2) press release that AAdvantage members will soon be able to combine miles with cash...

Artificial Intelligence
OpenAI Linking Visual Ads With ChatGPT Images
October 05, 2026

OpenAI says it is making advertisements within ChatGPT more visual and measurable. The company’s new visual ad format is designed to help users “imagine how products and services could fit into their lives,” as the artificial intelligence (AI) company said in a Monday (Oct. 5) news release....

Artificial Intelligence
L’Oréal Cuts Customer Service Time 64% With AI
October 05, 2026

A L’Oréal adviser who needed to issue a customer a discount code once clicked through about 15 screens over 10 minutes. Now the adviser types a prompt, and artificial intelligence generates the code in about 1 minute, Salesforce reported. Across 25 North American brands, that...

Artificial Intelligence
OpenAI Rolls Out Text Watermarks to Meet EU AI Act Mandates
October 05, 2026

OpenAI has begun a limited rollout of text watermarking and detection technologies, the company said in an article released Monday (Oct. 5). OpenAI built the technologies in response to the European Union’s AI Act, which requires generative artificial intelligence providers to make AI-generated text identifiable...

Artificial Intelligence
Binance Debuts AI Tool to Boost Customer Crypto IQ
October 05, 2026

Binance introduced Binance Intelligence, an artificial intelligence product stack designed to bridge the gap in digital asset knowledge between market professionals and day-to-day customers, according to a Monday (Oct. 5) press release. “For nine years, Binance has used blockchain to make finance more open, global...

Artificial Intelligence
AI Agents Expand Cyber Liability, Putting Corporate Safeguards in Focus
October 05, 2026

Companies deploying artificial intelligence agents face a cybersecurity challenge that extends beyond protecting their own systems. A compromised agent could become a vehicle for attacking customers, suppliers and other business partners, exposing its operator to broader legal and financial consequences. An analysis published Monday (Oct....

Artificial Intelligence
OpenAI Helps Albertsons Expand Its AI-Powered Grocery Offerings
October 05, 2026

Grocery giant Albertsons has teamed with OpenAI to enhance its artificial intelligence (AI) offerings for shoppers and employees. “Digital shopping, store operations, fulfillment, merchandising and customer experience all depend on systems that teams continually build, test and improve,” OpenAI said in a blog post announcing the partnership last week. “Albertsons Cos....

Artificial Intelligence
Constructor Teams With Stripe to Debut Agentic Checkout Tool
October 05, 2026

Product discovery platform Constructor has introduced a new Stripe-integrated agentic commerce offering. Agentic Checkout, announced in a Monday (Oct. 5) news release, is designed to allow both human shoppers and artificial intelligence (AI) agents to find and purchase products within one agent conversation and interface. “More and more shoppers...

Artificial Intelligence
AI Targets Trade Finance’s Paperwork Bottleneck
October 05, 2026

Artificial intelligence is being harnessed to tackle the document review that determines whether a transaction moves forward, one of the most manual parts of trade finance. Software has long been able to scan documents and extract data. But a spate of initiatives show how AI...