News

B2B Payments
Payment Processors Adapt Strategies to Woo Main Street SMBs
November 24, 2023

Small-to-mid-sized businesses (SMBs) on the main streets of the United States heavily rely on payment processors to facilitate their transactions. While PayPal and Square dominate the market, in the recent survey, Main Street Health in Q3 2023 from PYMNTS Intelligence and Enigma revealed that 85%...

Artificial Intelligence
Specific Applications of Gen AI Are Winning Play for Enterprises
November 24, 2023

When people think of superintelligence, they often think of chess grandmasters or physics experts. If they read enough science fiction, they also think of artificial intelligence (AI). Nearly 30 years ago, in 1997, the two collided to great fanfare when an IBM computer model called...

Artificial Intelligence
Restaurants Go All-In on Smart Digital, but Consumers Remain Wary
November 24, 2023

Restaurants are increasingly adopting automation, artificial intelligence (AI) and robots across all areas of operation, but these efforts are not always a surefire hit. A Chick-fil-A in Valrico, Florida, for instance, became one of the most recent restaurants to try drone delivery last week, kicking...

Retail
Amazon Puts Alexa in the Driver’s Seat, Walmart Revs Up Package Delivery
November 24, 2023

Amazon and Walmart are revving up their engines with initiatives set to hit consumers by the year’s end or the start of 2024. The projects go full throttle on transportation and delivery, but the road diverges when dissecting each retail giant’s strategy. Beginning in 2024,...

Retail
Biometrics May Be Online Retail’s Ticket to More Sales
November 24, 2023

Retailers are leveraging innovative solutions, such as biometrics, to enhance convenience, security and personalized services in their day-to-day business. Biometrics systems are gaining popularity as an authentication method for more and more digital tasks, including retail purchases. Retailers can offer customers a seamless shopping experience...

Fintech Investments
FinTech IPO Index Slips 1.1% as Thanksgiving Shortens Trading Week 
November 24, 2023

The turkey has been carved.  Thursday offered a brief respite from the volatility that’s been a hallmark of the FinTech IPO Index.   Into a shortened week, through the past five sessions headed into Turkey Day, the index slipped 1.1%. Paysafe shares slipped 13.9%, among the...

Retail
Rebag CEO on Why the Future of Resale Is Diversification
November 23, 2023

As inflation takes its toll on consumer spending, luxury consignment stores are grappling with the effects, witnessing a notable increase in the challenges associated with high-end fashion. The RealReal is undergoing a comprehensive revamp, involving alterations to its commission system, a reevaluation of its supply...

eCommerce
Preferred Payment Methods and Rewards Among Most In-Demand Digital Shopping Features in UAE
November 23, 2023

Shoppers in the United Arab Emirates (UAE) have a strong inclination toward digital features in their shopping journeys. Ninety-four percent of consumers in the Middle Eastern country used at least one digital shopping feature offered by merchants during their most recent retail experience, surpassing all...

eCommerce
Temu and Shein Struggle to Convert Visits Into Transactions 
November 22, 2023

Online retailers Temu and Shein reportedly draw millions of visitors to their websites but struggle to convert those visits to sales.  Despite their popularity, the two retailers still lag behind market leader Amazon in terms of conversion rate, Reuters reported Wednesday (Nov. 22).  Nine out of 10 visitors to Temu’s and Shein’s websites...