Opinion

Opinion
Priority Technology Holdings: 2021 was the Year of Impact
January 19, 2022

The year 2021 was a time of business innovation brought on by the pandemic, says Priority Technology Holdings Executive Chairman and CEO Thomas Priore. Read his thoughts in the PYMNTS eBook, “In a Word: 50 Thought Leaders Sum Up 2021.” Get the Full Story Complete the form...

Opinion
Plastiq: 2021 Was the Year of Acclimation
January 19, 2022

Last year may well have sounded the death knell for paperwork as we know it, says Stoyan Kenderov, chief product and technology officer at Plastiq. Now, companies that have traditionally relied on manual payment and accounting processes have to adjust to the new reality —...

Opinion
Paytronix: 2021 Was the Year of Ghost
January 19, 2022

Ghost kitchens aren’t just a flash in the pan. Hungry consumers are turning to digital channels in unprecedented numbers to answer the age-old question “What’s for dinner?” For restaurateurs, this offers an opportunity to build brands without having to invest in costly storefronts, says Paytronix...

Opinion
Paymentus: 2021 Was the Year of Unraveling
January 19, 2022

​​Think of 2021 as the year customer experience started to transform the back office, says Dushyant Sharma, founder and CEO of Paymentus. This year, look for more companies to modernize their billing processes with an eye toward standing out from the competition — and cementing...

Opinion
Onbe: 2021 Was the Year of Adaptability
January 18, 2022

Last year saw workers around the world move out of survival mode and dedicate themselves to finding solutions to meet the needs of our new reality. Onbe CEO Bala Janakiraman expects that innovation to continue as more organizations embrace the digital transformation that working remotely...

Opinion
nsKnox: 2021 Was the Year of WFH and Increased Fraud
January 18, 2022

Working from home gave fraudsters new vulnerabilities to exploit as companies were forced to reinvent business processes using distributed teams. Nithai Barzam, chief operating officer of nsKnox, urges payments leaders to work with IT and information security leaders to educate workers and shore up their...

Opinion
Novae: 2021 Was the Year of Disruption
January 18, 2022

The COVID pandemic disrupted all of our lives, forcing us to find new ways to work, play and shop. Digitally mature companies proved up to the challenge, says Sergio Arana, founder and CEO of Novae, meeting consumer demand with innovations that helped them survive —...

Opinion
Netspend: 2021 Was the Year of Employee Empowerment
January 18, 2022

Just as today’s online consumer wants control over how they pay, employees are finding that they have more employment choices than ever before. They also want the power to take control of how they pay and get paid, says Kelley Knutson, president of Netspend. Read...

Opinion
Melio: 2021 Was the Year of Entrepreneurs
January 17, 2022

Last year brought us the “Great Resignation” as more and more people quit their jobs to work for themselves. As those entrepreneurs turn to digital services in record numbers, demand is growing for tools to help them manage their B2B and B2C payments processes with...