Opinion

Opinion
Billtrust: 2021 Was the Year of Realization
January 10, 2022

COVID-19 doesn’t seem to be going anywhere, says Steve Pinado, president of Billtrust. Given that reality, it’s time for finance teams to stop being reactive and start embracing technologies that will help their businesses thrive — and not just survive. Read his thoughts in the...

Opinion
Amount: 2021 Was the Year of Relevance
January 10, 2022

Faced with ever-increasing competition from would-be disruptors, banks and FinTechs forged alliances to meet the needs of digital-first customers. Read Amount CEO Adam Hughes’ thoughts in the PYMNTS eBook, “In a Word: 50 Thought Leaders Sum Up 2021.” Get the Full Story Complete the form...

Opinion
ACI: 2021 Was the Year of Diversity
January 10, 2022

Variety is the spice of life and ACI Executive Vice President, Biller Segment Sanjay Gupta says it is diversity that best describes 2021. Read his thoughts in the PYMNTS eBook, “In a Word: 50 Thought Leaders Sum Up 2021.” Get the Full Story Complete the...

Opinion
ACI: 2021 was the Year of the 3Cs
January 07, 2022

In a year defined by the COVID pandemic, two other Cs also moved to the forefront of consumers’ minds in 2021: convenient and contactless. Debbie Guerra, executive vice president, merchant payments at ACI, says those trends will continue to break down old consumer habits and...

Opinion
Fiserv: 2021 Was the Year of True Omnichannel
January 06, 2022

The momentum has been building for years, but we’re finally living in a truly omnichannel world. Customers expect to move seamlessly between offline and online experiences, says Nandan Sheth, head of Carat and global digital commerce at Fiserv. Read his thoughts in the PYMNTS eBook,...

Opinion
PayPal: 2021 Was the Year of Reinvention
January 05, 2022

Last year brought the digital divide into sharp focus, Doug Bland, PayPal senior vice president, Global Credit and Financial Services tells PYMNTS, noting that businesses large and small have had no choice but to adapt to deliver the omnichannel experiences customers demand. Read his thoughts...

Opinion
Visa: 2021 Was the Year of Expectations
January 03, 2022

A year of increasingly blurred boundaries between the in-store and eCommerce shopping experience, fueled by a tailwind of installment plans and stunningly fast delivery and pick-up options, reflects a sweeping rise in commercial expectations. And if you thought 2021 was dynamic, Carleigh Jaques, senior vice...

Karen Webster
52 Mondays 2021: And Just Like That, The Connected Economy Takes Off
December 27, 2021

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Karen Webster
52 Mondays 2020: The Year Of Speed, Scale And Seismic Shifts in Payments
December 28, 2020

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...