Opinion

Opinion
Why Installments-as-a-Service Partnerships Beat ‘Build It’ Approach for Merchants
March 03, 2023

Partnerships with experienced and innovative technology firms can help businesses effectively work with their existing technology to expand reach, improve customer experience and manage data, Versatile Credit CEO Ed O’Donnell writes in the PYMNTS eBook, “2023 Payments New Year’s Resolutions.” As we enter 2023, we...

Opinion
Payments Orchestration Saves Merchants Time, People and Money
March 02, 2023

Payments orchestration can be a valuable resource in meeting the demands that come with adopting new payment methods, Spreedly CEO Justin Benson writes in the new PYMNTS eBook, “2023 Payments New Year’s Resolutions.” This will be a year that the payments industry will be reacting...

Opinion
Vindicia Says Failed Payments Threaten Healthcare and Insurance Customer Experience
March 01, 2023

The problem of failed transactions has yet to be fully addressed in industries such as healthcare, insurance and utilities, Vindicia Chief Strategy Officer Trace Galloway writes in the new PYMNTS eBook, “2023 Payments New Year’s Resolutions.” Payments professionals in eCommerce and digital media companies with...

Opinion
PSCU CEO Says 2023 Is the Year of Data-Driven Consumer Experience
February 28, 2023

Now is the time for financial institutions to evolve by facilitating seamless experiences across multiple channels to meet consumers’ changing expectations, PSCU President and CEO Chuck Fagan writes in the PYMNTS eBook, “2023 Payments New Year’s Resolutions.” Entering 2023, it is clear that pre-pandemic consumer...

Opinion
How Payments and Embedded Banking Are Helping Small Business
February 27, 2023

The embedded finance market is large and growing, and will impact B2B payments in particular, Priority Chairman and CEO Tom Priore writes in the new PYMNTS eBook, “2023 Payments New Year’s Resolutions.” While payments, like so many other industries, will be impacted by broad economic...

Opinion
PayU Says Better Security Will Drive eCommerce Growth
February 24, 2023

As payment methods become increasingly digital, there is a need for greater security and online fraud prevention, Daniel Cohen, CPO at PayU Global Payments, writes in the new PYMNTS eBook, “2023 Payments New Year’s Resolutions.” 2023 will be an exciting year for digital payments. In...

Opinion
Why Accounts Payable Should Be Done by Machines, not People
February 23, 2023

AI technology in the accounts payables process results in more accuracy and less fraud, OpenEnvoy CEO Matthew Tillman writes in the new PYMNTS eBook, “2023 Payments New Year’s Resolutions.” In 2021 American businesses spent $16.52 trillion, and according to a recent study, $12.06 trillion went...

Opinion
NCR President Says Customer Experience Key for Payments in 2023
February 22, 2023

The payments industry must focus on customer experience, inclusion, security and innovation, Doug Brown, president of NCR, writes in the new PYMNTS eBook, “2023 Payments New Year’s Resolutions.” The payments industry has undergone significant change in recent years, with the proliferation of digital and mobile...

Opinion
Uncertain Economy Forces Consumer-Centric Focus, Says LendingClub
February 21, 2023

The payments industry must be more consumer-centric in the face of an uncertain economy, LendingClub Financial Health Officer Anuj Nayar writes in the new PYMNTS eBook, “2023 Payments New Year’s Resolutions.” The tumultuous 2022 market tested many financial services’ business models, and the past year...