Six out of every 10 digital orders are now carried out via mobile app, putting the smartphone at the center of the modern quick-service restaurant (QSR) experience. More consumers are also using mobile apps for the rewards points and perks, as well as for the...
Seamless mobile ordering services alone aren’t enough to win users. Apps must also deliver robust security to reassure customers that their personal and payment data is safe, say Sabine Valenga and Victor Carreño, co-founders of mission-based app Food for All. In the latest Mobile Order-Ahead...
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U.S. restaurant chains dealt with slow-growing sales and lower demand among consumers during 2018 — and more pain is expected in the New Year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Hummus and pita with a side of cybersecurity? When it comes to warding off fraudsters, QSRs would be wise to adopt biometric authentication and entrust customer data storage to partners, says Dan Simpson, CEO of the Taziki’s Mediterranean Café chain. In the latest Mobile Order-Ahead...
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Offering mobile order-ahead on college campuses takes more than just a great app and meal plan payments — it also requires tight security, says John Diaz, Blackboard’s VP of retail solutions product management. In PYMNTS’ latest Mobile Order-Ahead Tracker, Diaz explains how Blackboard is using...
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It’s a relatively simple prospect: Select food. Order food. Eat and pay for the food (the process depends on the type of restaurant, of course). And then, perhaps, open a few notches on your belt to allow your newly full stomach to expand. (Happy Thanksgiving,...
