When Blaze Pizza’s digital orders grew 150% year over year in just one week during the pandemic, the fast-casual chain knew it had to overhaul its mobile experience or lose customers. In the Order To Eat Tracker, Blaze’s Vincent Szwajkowski details how innovations such as...
Today in restaurant and grocery tech news, Kroger’s meal solutions business passes $1 billion in annual revenues, and Burger King’s shift to digital coupons risks alienating some of its most loyal customers. Plus, Charles Gray, chief revenue officer of Paytronix, discusses how restaurants are learning...
With the rise in off-premise digital ordering, restaurants and coffee shops are rethinking their formats. Brands are experimenting with ghost kitchens, robotic kiosks, physical locations that do not feature dining rooms, and other smaller-format models that fulfill consumers’ off-premise needs without the high costs associated...
Consumers increasingly expect simple, convenient ways to get their food needs met, but most are not willing to bear the cost of on-demand restaurant delivery every day. On Monday (Oct. 25), grocery giant Kroger announced that its Home Chef brand, which provides meal kits and...
Restaurants and grocery stores are on a bit of a collision course when it comes to consumer spending as customers weigh supermarket markups against the skyrocketing cost of restaurant fare. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
During a recent trip to London, I stopped in at a coffee bar, ambled up to the counter, ordered an Americano and reached into my pocket to pay the £2. My action was met with a look that bordered on horror. “Sir, we don’t take...
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Chili’s Grill & Bar, the Brinker International-owned casual dining giant with over 1,600 restaurants across 29 countries, is looking to mitigate its front-of-house labor challenges with the use of a robot that serves food, beverages and buses tables at 10 of its restaurants. Get the...
Today in restaurant and grocery tech news, Olo turns its focus to internal restaurant tools, and Portillo’s sees investor interest soar following its initial public offering. Plus, PYMNTS findings illuminate consumers’ digital ordering habits. Get the Full Story Complete the form to unlock this article...
