In 2020, much of the focus of restaurant technology businesses was on offering restaurants ways to maintain their customers in the face of pandemic-related challenges. Online ordering tools became more user-friendly, and restaurants opened up channels such as curbside pickup and delivery to offer consumers...
As the restaurant industry’s labor shortage stretches out indefinitely into the future, consumer demand for restaurant meals remains elevated, with the rise of off-premise ordering presenting restaurants with the opportunity to meet consumers’ food needs both at home and away from home. Get the Full...
Today in restaurant and grocery tech news, Starbucks considers utilizing Amazon’s “Just Walk Out” technology for checkout-free stores, and Walmart moves further into automated grocery fulfillment. Plus, Deglin Kenealy, founder, CEO and chairman of automated pizza kitchen creator Basil Street Pizza, predicts the vending machine-powered...
Today in restaurant and grocery tech news, the 10-minute grocery delivery startup Gorillas raises nearly $1 billion in its Series C funding round, and Instacart acquires smart cart and self-service solutions provider Caper AI. Plus, Tesco takes on Amazon with cashierless checkout. Get the Full...
As consumer mobility continues to increase, businesses are beginning to get a sense of how the changes in consumers’ habits and expectations are impacting every aspect of their life. Take, for instance, diners’ anticipation of on-demand convenience from their food orders. Get the Full Story...
Today in restaurant and grocery tech news, Albertsons makes a digital comeback, while Fiserv announces the acquisition of restaurant marketing and commerce platform BentoBox with an eye towards integrating the company’s products into Fiserv’s Clover point of sale (POS) solution. Plus, Chris Hartman, co-founder and...
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Today in restaurant and grocery tech news, PYMNTS research reveals that quick-service restaurants (QSRs) are not in tune with the expectations of their consumers and that foodservice businesses could benefit from adopting subscription models. Plus, Paul Macaluso, CEO of full-service chain Another Broken Egg Cafe,...
In the early months of the pandemic, as ordering shifted online, quick-service restaurants (QSRs) had the advantage. With a model already highly dependent on off-premise ordering, the shift towards speed and convenience only bolstered their value proposition. Full-service restaurants (FSRs), meanwhile, have been tasked with...
