ResTech

ResTech
Burger King Hedges its Crypto Bets With Digital Currency Loyalty Rewards
November 01, 2021

As major quick service restaurant (QSR) chains look for ways to differentiate their rewards programs to drive loyalty in the face of steep competition, Burger King is taking a big swing. The Restaurant Brands International-owned chain announced Monday (Nov. 1) that, for three weeks, it...

ResTech
Today in Restaurant and Grocery Tech: Starbucks Eyes Cross-Brand Loyalty; Kurly Seeks $5.9B Valuation
October 29, 2021

Today in restaurant and grocery tech news, Starbucks’ CEO Kevin Johnson discusses the chain’s intentions to leverage brand partnerships to drive more value for loyalty program members, while South Korea’s online grocery startup Kurly estimates a $5.9 billion valuation following its summer 2022 initial public...

ResTech
Restaurant Roundup: Robotic Delivery Expands as eCommerce Comes for Breakfast
October 29, 2021

Robotic food delivery is becoming increasingly common. C3 by SBE, the Beverly Hills-based food tech company behind 40 virtual and physical restaurant brands, announced Thursday (Oct. 28) that it is partnering with delivery robot creator Coco for remote-controlled fulfillment. The partnership is meant to increase...

ResTech
Today in Restaurant and Grocery Tech: QSR Formats Get a Digital Makeover
October 28, 2021

Today in restaurant and grocery tech news: McDonald’s partners with IBM for automated drive-thru voice ordering, and Yum! Brands looks to leverage digital technologies for smaller-footprint, off-premise-focused stores. Plus, PYMNTS research shows which restaurants are winning the mobile order-ahead game and which are falling behind....

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Taco Bell Parent to Develop Digitally Integrated Restaurant Formats Across Brands
October 28, 2021

After months of rapid innovation with Taco Bell store designs, the restaurant’s parent company, Yum! Brands, is looking to bring a similar approach to its other chains — KFC, Pizza Hut and The Habit Burger Grill. On a call with analysts on Thursday (Oct. 28)...

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Restaurants Move Toward More Automated, Personalized Drive-Thrus
October 28, 2021

In the race to create the drive-thru of the future, McDonald’s just pulled ahead. The company announced on Wednesday (Oct. 27) that it is partnering with IBM to assist in developing and implementing automated order-taking (AOT) capabilities. Through the deal, IBM is acquiring the restaurant...

ResTech
Today in Restaurant and Grocery Tech: McDonald’s Aims to Deepen Customer Relationships; Coca-Cola Takes Cautious...
October 27, 2021

Today in restaurant and grocery tech news, McDonald’s aims to use its loyalty program to get to know the habits of an exponentially greater share of its customers, while Kraft Heinz’s shift to restaurant sales could spell trouble. Plus, PYMNTS data shows that restaurant customers...

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Deep Dive: How Restaurant Chains Are Leveraging Mobile Apps to Deliver End-to-End Customer Experiences
October 27, 2021

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Today in Restaurant and Grocery Tech: Uber Launches Ultrafast Grocery Service in Paris; Chili’s Taps...
October 26, 2021

Today in restaurant and grocery tech news, Uber Eats partners with French grocery chain Carrefour to launch 15-minute grocery delivery in Paris, and Brinker International teams up with drone delivery company Flytrex. Plus, Blaze Pizza CMO Vincent Szwajkowski tells PYMNTS how digital features are helping...