Today in restaurant and grocery tech news, PYMNTS research reveals that quick-service restaurants (QSRs) are not in tune with the expectations of their consumers and that foodservice businesses could benefit from adopting subscription models. Plus, Paul Macaluso, CEO of full-service chain Another Broken Egg Cafe,...
In the early months of the pandemic, as ordering shifted online, quick-service restaurants (QSRs) had the advantage. With a model already highly dependent on off-premise ordering, the shift towards speed and convenience only bolstered their value proposition. Full-service restaurants (FSRs), meanwhile, have been tasked with...
With restaurants continuing to struggle under the steep fees that third-party delivery services charge, leading delivery services continuing to operate at a loss, and consumers growing frustrated with the steep fees associated with their order, the food delivery business is straining at the seams. ...
Today in restaurant and grocery tech news: Point-of-sale (POS) technology barrels towards the digital future, while online grocers expand to new countries across Europe. Plus, Mahmood A. Khan, Ph.D., FAND, FMP., professor of hospitality and director of the MSBA program at Virginia Tech’s Pamplin College...
Since March 2020, the digitization of the restaurant industry has been dramatically accelerated. While many in the industry see this as a gain, providing businesses with a way to meet the evolving needs of today’s highly connected consumers, not all restaurants are experiencing the shift...
Merchant point-of-sale (POS) commerce platform Lightspeed is rolling out a new restaurant tool with analytics, payments and inventory management for a one-stop, unified solution, the company said in a press release on Thursday (Oct. 14). Get the Full Story Complete the form to unlock this...
Today in restaurant and grocery tech news, Portillo’s aims to raise $400 million in its initial public offering (IPO), and Kroger partners with Ocado to fulfill delivery orders without relying on Instacart. Plus, Chipotle Vice President of Digital Strategy and Product Nicole West speaks with...
“The takeaway close” is a familiar tactic to marketers, leveraging fear of missing out (FOMO), along with perceptions of scarcity, to impel consumer behavior. It goes like this: brands tempt with items or services, giving exclusivity or special access to those who “act now” in some way. Get the Full Story Complete the form to unlock this article and...
Today in restaurant and grocery tech news, Wendy’s partners with Google Cloud for comprehensive digital solutions, and Stop & Shop teams up with Instacart for 30-minute fulfillment. Plus, Brian LeVee, VP of Product at BentoBox, speaks with PYMNTS about how restaurants’ digital shift has left...
