It’s been a tough time for subscription businesses, especially for direct-to-consumer (D2C) companies focused on retail. PYMNTS’ research noted that the average subscription per retail subscriber dropped in September to 2.9, its lowest level since July 2021. We also measured a 2% dip in the share of consumers...
Companies are being cautioned that they must not trick people into paying for subscriptions they don’t want. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...
Failed card payments are the topmost factor in subscription churn, and it’s a fixable problem. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
More men than women are buying food online, and D2C companies are adjusting their offerings accordingly. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
Businesses seeking long-term success are digging into available metric data to keep customers coming back. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
The choices that subscription merchants make — or don’t make — to address customer retention matter. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
Meal kits are becoming more popular, but not enough to counteract the industry’s economic challenges. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
Direct-to-consumer (D2C) subscription brands felt the sting of inflation in 2022, a beatdown that has set up a sector reset in 2023. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
Freshly is halting direct-to-consumer (D2C) meal deliveries as economic challenges rack the company and the broader meal delivery industry. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...
