Shopping isn’t new — it was one of the earliest signs of civilization — but customers keep resetting how they shop and how they even think about shopping. They’re even buying differently, rethinking things like the value of newness. But the reset button isn’t limited...
It always pays to know what one is getting into; it can be expensive not to — just ask anyone who jumped blindly into bitcoin in December. But beyond knowing what one is buying, it also helps to know how one is paying — and...
Seamlessness is a universal preference, but friction-filled obstacles tend to find their way into all kinds of transactions. Whether the resistance is caused by meddling hackers or slow legacy systems, the job of modern FinTech is to clear the roadblocks to keep the commerce traffic...
The key to success is often access to the right thing at the right time. That might be salary, which is why tilr is so focused on getting paychecks into worker’s wallets as fast as possible. Or it might be credit — which Petal wants...
The times, as Nobel laureate Bob Dylan sang, they are a changin’ — and quickly. Sending money around the world just got a lot more transparent, thanks to Walmart2World — and likely more competitive too. Musicians — whose ability to monetize is often cited as...
In a world that values sameness, doing something different is a risky proposition. But when it works, the rewards can be impressive. It’s why Walmart seems to be edging toward becoming a healthcare company and Coupa is preaching the gospel of crowdsourcing intelligence in organizations. Thinking...
It’s a big world out there, but it’s also a world that technology and digitization are gradually making smaller by connecting people separated geographically, making it easier for them to communicate and transact — even in markets that have been historically underserved. The war on...
Margaret Thatcher’s first campaign slogan, when she was running for England’s prime minister, was “Labour isn’t working.” It’s an adage that feels very relevant today, when the labor market is working but not as well as most would like. Resumes — an approximately 500-year-old innovation...
2017 was a banner year for bad news. Cybersecurity was less than healthy, and hackers escalated their cyberattack efforts — which means it was a troubling year for consumer data as well. Security advances were visible but were unevenly applied throughout the ecosystem. Also looking less than...
