Dare you. Nay, double dare you to find an industry without a bot. It’s true: bots have squeezed their way in and they’re changing the way companies interact with consumers online. Recently, PYMNTS’ Karen Webster discussed if it’s time to jump on the “Bot Bandwagon” this week, and...
Bots are in, and apps are out, says the media. And that fire was stoked further when Messenger’s David Marcus announced that 30K bots inside of Messenger will soon enable payment. Yet, even he said that the hype machine has been in overdrive over bots,...