Heading into the new year, most everyone, retailers included, is looking within to enhance our lives and businesses from knowledge already ascertained and move that understanding forward. In the retail space, experts say the chatbot may be one of the best things a merchant can...
Chatbots have had quite the year. Bots can order a personal pizza, book a flight to anywhere, stir up a cocktail recipe, ship last-minute holiday gifts, memorialize dead relatives and bring back infamous “Friends” characters, register voters to vote or get a new driver’s license and help...
More banking bots are popping up each week. Russian chatbot TalkBank launched last week, and back in November, at Money20/20, Mastercard launched its KAI chatbot and Bank of America launched Erica. Now, a new banking app named Val has been introduced to the world. The bot...
Yahoo has reportedly canceled its mobile travel assistant chatbot Yahoo Radar, which was billed last summer as the perfect way to plan your next vacation. The tool was an alternative to online travel websites that relied on artificial intelligence and chatbots to research trips for consumers....
Tens of thousands of chatbots were born in 2016. They pose as cocktail coaches and help ship gifts. There are airline travel chatbots that will book flight, hungry and hospitable chatbots that will even order you a pizza, chatbots that will memorialize dead relatives, vote-garnering political chatbots and,...
Many business leaders believe 2020 will be the year of the chatbot. But the future is now for the banking system. TalkBank is a Russian- and English-speaking chatbot service that is intended for the banking industry. Its founders say it aims to replace the one-on-one bank...
Thinking about adding a chatbot to your business? You’re not alone. In fact, 80 percent of businesses reported already incorporating or planning on adding chatbots by the year 2020. That’s according to a study pulled together by Oracle, surveying more than 800 decision makers at...
Be prepared for a chatbot that responds with “Thanks a latte” even if you order a mocha, Americano or just an old-school, plain black coffee. Starbucks recently announced that it has the cogs churning on a new chatbot called My Starbucks Barista. Circumventing or enhancing (however...
Just a few weeks after launching Google Assistant, the internet giant is taking a page from Apple and opening its new platform up for developers to create chatbots for the voice-activated personal assistant. Dubbed Conversation Actions by Google, the tools enable developers, companies and third...