Bank of America is gearing up to launch a virtual assistant named Erica, which will rely on artificial intelligence to provide tips for mobile phone users to enhance their finances. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
Indeed, chatbots have shown their timeliness, responsiveness and usefulness for many companies and consumers. Need to register to vote? A chatbot has you covered. Want to renew your driver’s license? They’re working on that. Have a food question? A chatbot will even help you order a...
There’s no doubt that, most of the time, chatbots are beneficial to the future of online commerce, payments and interaction with consumers. While not fully mainstream — most customers don’t even realize they’re connected to a bot — they do seem to be popping up...
More and more, chatbots are entering the B2C world without consumers even realizing it’s happening. But are we waiting for some big, wow-worthy, famous, life-changing chatbot in order for the concept to become mainstream? A “chatbot hero,” if you will? Get the Full Story Complete...
Chatbots are taking over the world. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to...
The whole point of chatbots is to streamline customer experiences. So, what about those taxpaying customers? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
Headed out for a bite tonight? Or, are you ordering in? Chances are a chatbot may have some involvement in your dining experience, even if you’re not completely addressing said chatbot. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
Apple’s take on the AI personal assistant, better known as Siri, is more powerful than it’s ever been, but is it enough to keep up in the chatbot race? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
Rapidfy, an on-demand platform that connects customers with service professionals and small and medium enterprises is looking to improve how these professionals interact with customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
