Chatbots

Chatbot Tracker: Entertaining Bots And Their Potential To Kill Apps
December 06, 2016

Chatbots’ capabilities seem to be extending and expanding weekly. They can help consumers bank easier, ship and track gifts quicker, plan a vacation with less stress and even talk to those who have passed away. Get the Full Story Complete the form to unlock this article...

Chatbots
Comtrade Creates Chatbot Banking App For Viber
December 02, 2016

Comtrade Digital Services, the software engineering services company, announced Thursday (Dec. 1) it has created an automated banking platform for Viber, a messaging app. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Chatbot Tracker: Cyber Monday, Altruism And What Conversations To Avoid
November 29, 2016

Of the three shopping days this weekend, Cyber Monday is arguably the most chatbot-friendly due to the digital nature of the day. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Chatbot Tracker: Shipping Gifts And Customer Return Rate
November 22, 2016

Chatbots can help secure purchases but also ship packages. Just in time for the holidays, UPS has launched a beta version of its chatbot that will mimic human conversations to help users find shipping locations, learn shipping rates and track packages. Available through Facebook Messenger,...

Chatbot Tracker: Let Your Chatbot Be Your (Airline Travel) Guide
November 15, 2016

Chatbots can now fly you around the world. This week, Lufthansa’s chatbot named Mildred took flight with capabilities of helping flyers search for cheap flights and book tickets using natural language processing through Wit.ai. Mildred will recognize your requests in both English and German and...

Chatbot Tracker: Hillary, Donald And Their Chatbots
November 08, 2016

So here we are on Election Day in the U.S. Seems like yesterday — and yet, ages ago — when Hillary Clinton announced her candidacy in April 2015 and Donald Trump did the same two months later. But since then, many chatbots have popped up...

Chatbots
Facebook Messenger: 33,000 Chatbots And Growing
November 04, 2016

Did you know there are more than 33,000 chatbots built through Facebook’s Messenger platform? That’s about the same number of fans that can quickly fill up Wrigley Field or Fenway Park. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Chatbots
Chatbot Tracker: Banks & Credit Card Bots
November 01, 2016

Of all the industries out there, it seems both the banking and credit card industries have been eyeing chatbots for quite some time. And each week recently, it seems that another bank or card company announces that they’re jumping in. Get the Full Story Complete...

Chatbots
Shopify Throws Hat Into Chatbot Ring
November 01, 2016

Shopify’s online store platform is integrating with Sundown AI’s artificial intelligence platform named Chloe. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...