Checkout Conversion

Online businesses are grappling with a pervasive problem that costs them sales: the abandoned shopping cart. A recent report titled “How Preferred Payment Availability Can Reduce Cart Abandonment” by PYMNTS Intelligence ...

Early stumbles in self-checkout are giving way to a new era of self-service commerce powered by artificial intelligence and the Internet of Things, reshaping retail and unlocking new opportunities for ...

Global eCommerce players focus on user experience, brand loyalty and speed, but they often overlook payments. No matter how sleek a front-end experience is, a failed or clunky checkout can undo ...

Worldpay and Early Warning Services partnered to integrate the Paze online checkout solution into Worldpay’s offerings for merchants. The collaboration aims to provide Worldpay merchants with a convenient new checkout option ...

This week in artificial intelligence, chief product officers said AI needs human oversight, even for routine, automated tasks like fraud detection. Meanwhile, AI was partly responsible for a 40% reduction ...

U.S. eCommerce merchants are increasingly pressing their payment service providers for technology upgrades, with the primary objective being boosting conversion rates, a direct impact on their bottom line. The PYMNTS Intelligence ...

Shoppers expect personalization, guidance and immediacy, but this can be a tall order for even the most sophisticated eCommerce platforms. “The way in which we navigate eCommerce is not good,” Rezolve ...

Competition is reshaping payments, and transactions are no longer the main event. They’re just the opening act. As commoditization drives down margins and disruptors reset expectations, payment processors are pivoting from ...

Visa has unveiled three new value-added services designed to make accepting payments easier and more secure. The services are meant for acquirers, payment facilitators, retailers, marketplaces and shops, the company said ...

The pay-later ecosystem has evolved through the past few years, with a broad range of solution providers and available options. The idea of paying over time means different things to ...

The lure of paying over time lies with the predictability of the repayment. Consumers don’t think of pay later options as credit, at least not in the traditional sense. They see ...

Merchants can now add Splitit’s one-click installment payments and credit card processing service to their Shopify checkout. This capability is enabled by Splitit’s new embedded Shopify app, Splitit Card Installments, which ...

Chargebacks are a fact of life in commerce. Customers dispute transactions, money is kept back from merchants amid the dispute, and the card issuer determines whether the money should be kept ...

As digital payments evolve, pay by bank is gaining traction in consumer-facing sectors. The payment method is in its early stages, but it’s already helping reduce cart abandonment, improve data security ...

Two months into 2025, the business definition of a FinTech is becoming fluid, broadening in ways that scarcely would have been imaginable a short time ago. Companies in the sector have ...

Checkout conversion is the name of the game in eCommerce. Merchants who increase their conversion rates typically boost their sales as a result. The PYMNTS Intelligence report “To Boost Conversion, UAE Merchants ...

Middle-market merchants are focusing on improving the checkout experience to better serve customers and improve conversion rates. According to a PYMNTS Intelligence report, “U.S. Merchants Want Help From PSPs on Make-or-Break ...

The user experience is everything when it comes to any online interaction — but especially in eCommerce, where the last few moments, at checkout, can make or break a transaction. A ...

When consumers are selecting an online store at which to make a purchase, free shipping is the offering that is most commonly on their checklist. Free shipping is an online shopping ...

Checkout is the last mile in commerce, representing the critical moments of decision-making that can make or break a sale — and by extension, merchants’ fortunes. Joint research from PYMNTS Intelligence ...

Payment failures are a major challenge for merchants, especially as they expand globally. Consumers expect seamless transactions, and payment declines can lead to abandoned purchases, lost sales and damaged loyalty. ...

Connected commerce platform Verifone has introduced a new set of payment devices. Verifone Victa, as the collection is known, was announced Thursday (Jan. 9) along with a SoftPOS solution called Verifone ...

Small- to medium-sized businesses (SMBs) must balance customer demand and seamless operation. “It’s important that businesses make sure they’ve got the right technology in place to ensure that their front-end checkout ...

The travel industry, perpetually in motion, has become a fertile ground for payments innovation. As the sector races to meet changing consumer expectations, payment orchestration is emerging as a linchpin in ...

The year 2024 proved to be full of transformative shifts and strategic pivots. PYMNTS sat down with some of the industry’s most influential leaders, capturing insights that shaped the narrative of ...

One-click checkout solutions top the wish list of U.S. online merchants when it comes to checkout and payment technologies. Forty-five percent of these merchants have asked their payment service providers (PSPs) ...

The retail sector is witnessing changes, with direct-to-consumer (D2C) brands leading innovation. As 2024 wanes, key trends influence how consumers interact with brands and make purchasing decisions. From artificial intelligence-powered personalization ...

This year’s payment options are wider than last year’s. The PYMNTS Intelligence report “Maximizing Holiday Value: The Strategic Value of Early Pay Later Visibility,” created in collaboration with Splitit, found that ...

When it comes to succeeding in eCommerce, conversion is king. Yet online merchants widely report having problems in delivering a high-quality checkout experience to their customers. In fact, more merchants ...

Even with the continued shift to digital payments and the plethora of payment options, there are still stumbling blocks in commerce. Complexity is the enemy of the sale, Splitit Head of ...

Call it a financial services ecosystem or even a financial services marketplace. But don’t call MoneyLion a neobank. As CEO Dee Choubey told Karen Webster days after posting third-quarter earnings results, ...

Airlines run on two things: schedules and exceptions to those schedules. For the travel industry, building the plane itself represents a more straightforward, even simpler, exercise than getting it into the ...

Payments acceptance provider Ingenico has launched a partnership with Crypto.com. The new collaboration will bring cryptocurrency payments and merchant services to users of the Ingenico platform, the two companies announced Tuesday ...

Seamless checkout is a winning mantra for retailers looking to capture sales and delight their customer bases. Customers largely expect a fast, secure and intuitive checkout process. However, hurdles remain, and ...

Payments technology company Global Payments will offer its U.S. merchants the Fastlane by PayPal checkout experience. The new offering marks an expanded collaboration between Global Payments and PayPal Holdings, the companies ...

Stripe saw its cross-border payments volume in Asia increase by over 30% last year. The payments company offered the update as part of Stripe Tour Singapore, its annual product showcase for ...

The Revolut Business Payment Gateway can now be integrated with BigCommerce, Revolut said in a Friday (Aug. 23) post on LinkedIn. The integration will make online businesses’ payment processing smoother and ...

A streamlined checkout experience and the deployment of generative artificial intelligence-powered handheld devices for employees have improved the in-store experience at Target, the retailer said Wednesday (Aug. 21). Target saw improvement ...

As beauty brands look for ways to explain their products to consumers without losing the shopper’s interest, Beekman 1802 is seeing artificial intelligence and augmented reality open possibilities for more ...

The lines between social interaction and commerce are increasingly blurred, and they show no signs of separating, at least not anytime soon. “Social commerce takes the entire shopping experience, from finding ...

If there’s a common theme emerging among eCommerce platforms this earnings season, it’s that the last moments of a transaction are continually being refined and streamlined. PayPal reported earnings Tuesday (July ...

As eBay looks to reach Generation Z and millennials, the online marketplace is turning to pay by bank to meet younger customers’ eCommerce expectations. On a call with analysts Wednesday (July ...

As Amazon looks to license its Just Walk Out checkout system to more stores, the eCommerce giant is upgrading the artificial intelligence model to improve accuracy. The company announced in a ...

Embedded finance, as a concept, has been around for a while, but not in the technologically savvy, user-friendly form it takes in today’s iteration. Embedded finance has emerged as a key ...

Wix added new editing options that enable merchants to customize their checkout forms. The capabilities provide a more tailored and seamless experience for both merchants and their customers, the company told ...