Consumer Insights

Consumer Insights
Consumers Expect Inflation to Stay High and Financial Stress to Rise
December 09, 2025

Inflation expectations are steady, but households are not. The latest results from the Federal Reserve Bank of New York released on Monday (Dec. 8th) show consumers believe prices will continue rising while personal financial conditions are poised to deteriorate. Get the Full Story Complete the...

Consumer Insights
High-Income Households Lift Installment Adoption by 57%
December 09, 2025

Consumers are reshaping how they use credit, and PYMNTS Intelligence data shows that installment plans are becoming a central tool for managing cash flow in both predictable and discretionary spending. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Consumer Insights
The Gen X Factor in This Year’s Holiday Shopping Equation
December 08, 2025

Gen Xers, the powerhouse of the U.S. consumer economy, are cutting back amid current financial challenges, a move that may already be impacting holiday spending. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Consumer Insights
JPMorgan CEO Sees Consumers ‘Doing Fine’ Despite Job Troubles
December 07, 2025

The chief executive of America’s biggest bank says consumers continue to show resilience. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Consumer Insights
Fed Finds 4% Increase in Consumers Revolving Card Balances
December 05, 2025

Overall consumer credit growth slowed in October, but the headline number masks a trend: households are shifting toward revolving credit as they manage day-to-day liquidity and holiday spending. Total consumer credit rose at a seasonally adjusted annual rate of 2.2% in October, down slightly from...

Consumer Insights
Cyber Monday Spending Forecast to Climb 6% With AI’s Help
December 01, 2025

American consumers are projected to spend $14.2 billion for Cyber Monday. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Consumer Insights
Consumers Lean on Installments to Manage Black Friday
December 01, 2025

Consumers approached Black Friday with a clear priority: stick to a budget while finding ways to stretch purchasing power. The PYMNTS Black Friday 2025 report shows that even with 151 million shoppers turning out, down 7% from last year, the headline stability in spending masked...

Consumer Insights
Black Friday Sales Tick Up Amid ‘Uncertain Environment’
November 30, 2025

American consumers upped their spending slightly during Black Friday amid an uncertain economic landscape. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Consumer Insights
Legacy Identity Systems Push Billions Out the Back Door
November 28, 2025

Identity makes the world of commerce and payments go ‘round. But its fundamental role in driving modern customer experiences and defending against fraud can often fade to the background. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...