The UAE shopper has little patience for yesterday’s checkout. A phone can serve as a storefront, research assistant and wallet before a merchant’s website has time to prompt, “add to cart.” AI is now joining that toolkit, giving consumers new ways to find products, compare...
A sick day may last 24 hours. The financial effects can stay much longer. For millions of workers, one missed shift can reduce the next paycheck and force a fast change in household spending. The “Wage to Wallet Index: Paid Time, Unpaid Risk” draws on...
A merchant can win the product search, the price comparison and the trip to checkout, only to discover that how a customer wants to pay can still influence where the purchase ultimately happens. Payment acceptance now influences merchant choice for 65% of U.S. shoppers, according...
America’s phone-carrying shopper is becoming less of a bargain hunter and more of an in-aisle decision maker. That shift stands out in PYMNTS Intelligence’s 2026 Global Digital Shopping Index: U.S. Playbook, “The New American Shopper.” The report finds that consumers now record 51 digital shopping...
Artificial intelligence may win a place at the Pay Later checkout by recommending the financing, then letting the shopper make the final call. New PYMNTS Intelligence data shows 61% of U.S. consumers would consider an AI shopping assistant’s Pay Later recommendation for at least one...
For younger consumers, credit is increasingly a ladder: 21.7% of Gen Z consumers view credit products as tools for building a credit profile, 17.6 percentage points more than baby boomers. That generational divide is one of the clearest signals in “Consumer Credit Economy: Strategy vs....
Brazilian shoppers don’t leave their digital habits at the store entrance. They bring their phones into the aisle, compare prices on the spot and check whether a merchant accepts the payment method they want to use. Increasingly, they also bring AI along for the trip....
Consumers under the most financial pressure aren’t abandoning the checkout. They’re choosing payment tools that can give them more control over it. That’s the central finding of “The New Checkout: Crimped Consumers Lean Into Online Retail and Digital Wallets,” a PYMNTS Intelligence report based on a survey of 2,108 U.S....
American shoppers aren’t waiting for retail to catch up. They’re already using mobile devices and AI to find products, compare choices and decide where to spend. Their shopping habits are outpacing many merchant systems. “The 2026 Global Digital Shopping Index: U.S. Playbook” examines how mobile...