Consumer Insights

Consumer Insights
How Pain at the Pump Just Became a Staffing Problem
June 26, 2026

The shift isn’t worth the drive, and workers are doing the math. “When the Drive Isn’t Worth the Pay: How Fuel Costs Reshape Who Can Afford to Work,” the June edition of the Wage to Wallet Index™,  shows how rising fuel costs are changing the...

Consumer Insights
Only 21% of Labor Economy Gets Week’s Notice for Schedule Changes
June 25, 2026

For many hourly workers, the most useful financial tool may not be a bigger paycheck, but a clearer view of when that paycheck will arrive and how large it will be. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Consumer Insights
87% of Merchants Say Checkout Still Falls Short
June 18, 2026

A collaboration between PYMNTS Intelligence and Visa Acceptance Solutions, the “2026 Global Digital Shopping Index: Merchant Edition” examines how merchants are adapting to a retail environment where shopping is spreading across apps, websites, physical stores and, increasingly, AI-powered agents. The report is based on a March 2026...

Consumer Insights
Easing Gas Prices Lift Consumer Sentiment From All-Time Low
June 12, 2026

Consumer sentiment has ticked up as gas prices eased, according to preliminary results for June from the University of Michigan’s Surveys of Consumers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Consumer Insights
Millennials’ Money Confidence Falls 15 Points as Costs Bite
June 11, 2026

Consumers are not standing still as higher living costs squeeze household budgets. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Consumer Insights
Fed Beige Book Signals Margin Squeeze for Consumer Brands
June 03, 2026

Americans are facing growing affordability pressures, and companies are having mixed results in passing on higher costs, the Federal Reserve said in its May Beige Book released Wednesday (June 3). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Consumer Insights
Financial Stress Is Changing What Consumers Value in Credit Cards
June 02, 2026

What U.S. consumers ask of their credit cards has changed. For financially stressed households, it has little to do with rewards. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Consumer Insights
The Cautious Consumer May Be Retail’s Most Valuable Customer
June 01, 2026

For merchants, the most important consumer in 2026 may be the shopper who still says yes, but rarely says yes quickly. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Consumer Insights
Lenders Have Been Reading Subprime Consumers All Wrong
May 29, 2026

A new PYMNTS Intelligence report suggests the most important shift in consumer credit may not be happening among prime borrowers at all. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...