Consumer Insights

Consumer Insights
The Data Point: 28% of US Consumers Used a Mobile Phone During Their Last Store...
May 06, 2022

Shoppers know they’re in control these days, and merchants that innovate and upgrade systems to provide optimal pandemic-era shopping excursions are benefitting in big ways. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Consumer Insights
Data Point: Factors Other Than Price Are Now Driving 75% of Food Purchase Decisions
April 28, 2022

No matter how good the prices get, some people won’t be talked into salads, others can’t be steered clear of pizza. It’s a matter of taste — as in, what something tastes like — and it’s more. Get the Full Story Complete the form to...

Consumer Insights
Subprime and Prime Consumers Weather Inflation Shock as Synchrony Purchase Volumes up 17%
April 19, 2022

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Consumer Insights
The Data Point: Do Consumers Spend More If They Belong to Membership Clubs?
April 18, 2022

Subscriptions have never been hotter, especially those offered by mass merchants to lock in loyalty and ideally increase order values. With so many now subscribed to one or more mass merchant memberships, however, runaway inflation may cause consumers to choose. Get the Full Story Complete...

Consumer Insights
The Value of Consumer Certainty in Driving Digital Transformation
February 28, 2022

There has been so much written over the last two years about the consumer’s great shift to digital – and PYMNTS has contributed our fair share to that subject. Many of those storylines have documented the what and the how of that shift: how many people...

Consumer Insights
Waning Consumer Sentiment May Give Tailwinds for Debit, BNPL Spending
February 01, 2022

Perception, as they say, is everything. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to...

Consumer Insights
5 Facts About Paycheck-to-Paycheck Living Reveal Complex Nature of Financial Security
January 14, 2022

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Consumer Insights
NEW DATA: US Consumers Skip Purchase Protection Plans For 70% of Durable Good Purchases
October 20, 2021

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Consumer Insights
Revolving Credit in US Hits $1T in August; Consumer Credit Up Slightly
October 07, 2021

The increase in U.S. consumer credit in August was smaller than experts’ expectations, Seeking Alpha reported. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...