Coronavirus Refunds: Tennessee Titans Plan To Offer Reimbursement, Credit Options

Coronavirus Refunds: Tennessee Titans Plan To Offer Reimbursement, Credit Options

As the pandemic continues to disrupt everyday life the world over, consumers might want refunds on things they have already paid for but may not be able to use. Sports teams, in one case, are offering to provide reimbursements or credits to season ticket holders.

Tennessee Titans season ticket members will be able to choose to not be a part of this year’s season and put existing payments toward next year’s season or secure a reimbursement for the amount they've paid for this year's tickets, among options to be presented to fans, according to a statement. The football team said that fans will receive updated information about their tickets and choices in the coming weeks.

The Tennessee Titans also noted that all installments that are left for those in a payment plan for this year’s season have been halted as of the beginning of July. The team also said it is not likely that Nissan Stadium will be open for its complete ability to hold fans in the autumn based on guidance from the CDC and "initial feedback from other governing authorities."

Titans President and CEO Burke Nihill said in the statement, "The health and safety of our players, staff and fans are our highest priorities as we explore ways to accommodate Season Ticket Members at Nissan Stadium this season.” Nihill continued, "We are in the process of working with the NFL, Metro Health Department and healthcare professionals to determine how we can safely provide a first-class experience in the stadium this year.”



The September 2020 Leveraging The Digital Banking Shift Study, PYMNTS examines consumers’ growing use of online and mobile tools to open and manage accounts as well as the factors that are paramount in building and maintaining trust in the current economic environment. The report is based on a survey of nearly 2,200 account-holding U.S. consumers.