Telephones have seen a myriad of changes over the past few decades. Arguably one of the more interesting ones is the ability to make payments. While smartphones have certainly made this easier through the use of mobile wallets, the world of processing payments via good old-fashioned voice calls still exists and is quite profitable.
Here are the numbers:
$446 billion | Revenue made through live-person calls to process payments
$346 billion | Retail eCommerce revenue
34 billion | High-value calls with a live person to process payments
240 million | Number of Samsung Pay transactions globally
870 | Number of global banks processing Samsung Pay