Monday, November 7, 2016:
Steve Ballmer said last week that things might have been different for Microsoft and mobile had they only followed his advice. I personally think it probably wouldn’t have made any difference. The Shoulda-Woulda-Coulda story he recounted, overlooks the one thing that they’d have to do — but never seemed quite able to pull off. Here are three things that might have made — and what payments players can learn from the Microsoft mobile experience.
— Karen Webster (@karenmpd) November 7, 2016