Digital First Banking

British FinTech Starling Bank is reportedly considering listing on the U.S. markets. Declan Ferguson, the bank’s chief financial officer, said in an interview with the Financial Times (FT) Tuesday (July 15) ...

Generation Z is rewriting the rules of engagement for the financial services sector. Full stop. As the first true digital natives, their expectations, spending patterns and banking preferences are shaping ...

Neobank Starling Bank, based in the United Kingdom, is exploring a “range of expansion options” in the United States, a Starling spokesperson told PYMNTS in a Thursday (June 26) email. The ...

Santander Bank has made a deal to sell seven branches in Pennsylvania as it continues its transformation into a national, digital-first bank. The firm agreed to sell the branches to Syracuse, New York-based Community ...

In 2000, USA Today was the most circulated newspaper in the United States. More than 1.6 million copies were printed each day. Over 6.6 million readers picked it up. It ...

Crypto, in all of its forms, is poised to move more mainstream, blurring lines between traditional and decentralized finance. The GENIUS Act is gaining its share of attention this week, moving ...

Credit unions closed 32 locations during the first quarter, the largest drop since 2021. As the publication Credit Union (CU) Times reported Tuesday (June 17), that brings the industry’s branch count ...

Credit unions (CUs) face a critical juncture that threatens their long-term viability. Baby boomers dominate CU membership, making up 39% compared to 31% for millennials and Generation Z combined, and the ...

The U.K.’s Metro Bank has reportedly been approached about a possible private equity takeover. Pollen Street Capital made an informal approach to the bank in recent weeks, the Financial Times (FT) ...

They account for 40% of consumers worldwide and will represent 31% of the workforce by 2030. With current purchasing power standing at $450 billion and expected to reach $12 trillion ...

Cross-border payments don’t have a small bank problem; small banks have a cross-border problem. With layers of intermediaries, opaque fee structures and legacy infrastructure, the cost and complexity of sending money ...

Generation Z and Generation Alpha are critical for financial institutions’ long-term viability. They’re the ones with decades of financial journeys ahead of them. As young people open their first accounts, ...

Mastercard has teamed with Bahrain-based ila Bank to help it introduce loyalty programs. The partnership, announced Tuesday (May 27), is centered around things like dining, travel and luxury shopping, while also employing enhanced ...

Moneta Money Bank, one of the largest retail banks in the Czech Republic, is using the latest technologies to reshape how it connects with customers amid competition for consumer wallets. Working ...

Credit unions tend to evoke images of simple, brick-and-mortar institutions, where friendly employees who know you by name make up for the lack of financial bells and whistles at big ...

British digital bank Zopa says it has raised 80 million pounds ($106 million) in new capital. “We will use the funds to strengthen Zopa’s balance sheet without diluting shareholders as we ...

Byline Bank is boosting its embedded finance efforts by expanding its payments/FinTech division. The Chicago-based lender announced in a Monday (May 12) news release that this effort is marked by a ...

As the U.S. economy bumps up against fluctuating interest rates, tariffs and newly complex supply chains, medium-sized companies face critical decisions about how to fund their operations and fuel growth. ...

A recent report from PYMNTS reveals that zillennials, the demographic cohort straddling the late 20s and early 30s, are a driving force behind the evolution of digital banking, with a ...

In the landmark PYMNTS Intelligence study “How the World Does Digital,” thousands of consumers across 11 countries crystallized the continued shift to banking online, especially through mobile channels.  Among the consumer ...

The movement by neobanks to branch into investing and credit card rewards, and investment platforms to branch out into banking, speaks volumes to the appeal of apps as digital front ...

If the general attitude of global business is based on economic uncertainty, American Express (Amex) never got that email. The company is greeting the balance of 2025 with optimism, even as ...

The banking landscape is in flux, and flux sometimes requires patience. That was the news delivered on Thursday’s (April 17) first-quarter 2025 earnings call for Truist, where executives stressed to investors ...

Revolut is reportedly building a rewards-based credit card that would use the RevPoints points system the company launched in July for use with debit cards. The company’s new points-based credit cards ...

Block’s Cash App is reportedly making progress in its efforts to offer banking services to customers who mostly use the app to make payments. The number of the app’s users who ...

Digital lending is at a crossroads as financial institutions and banks grapple with modernizing their loan processes, revealing a significant divide between readiness for consumers and small businesses. A recent PYMNTS ...

Mobile banking app Chime launched a premium membership program alongside several new features. Chime+ is available exclusively to members who direct deposit, the company said in a Monday (March 31) news ...

For credit unions, the move toward becoming “smarter” digital financial service providers entails embracing several strategic and technological shifts.  David Durovy, senior vice president of transformation at i2c, told PYMNTS that ...

Chime has launched a product called Instant Loans that enables preapproved Chime members who receive direct deposits to their Chime Checking Account to access three-month installment loans of up to $500. These ...

Innovation is top of mind for consumers — nearly half of them say they would entertain the idea of switching their allegiance to a financial institution (FI) that serves up ...

After gaining a restricted banking license in the U.K. in July, Revolut is reportedly working to build out its banking operations there, expand globally and then launch an initial public offering ...

Verizon has launched a long-term partnership with Santander’s U.S. digital banking platform. The collaboration, announced Tuesday (March 18), offers a high-yield savings account on Santander’s Openbank platform to Verizon’s mobile and ...

Revolut is reportedly hiring 100 new staffers as it prepares to expand its U.K. banking business. The FinTech received its long-awaited British banking license last summer — albeit with some restrictions ...

When it comes to designing the digital journeys that link banks with members, the old approach that “if you build it, they will come” holds no water. Smaller banks, especially credit ...

Analysts expect Societe Generale’s digital retail unit to boost business as a whole. That’s according to a report Tuesday (March 4) by Bloomberg News, citing a note from Jefferies analysts. They project that a ...

The need for speed and digital tools has become essential to the Latin American banking experience. Case in point: As detailed in PYMNTS’ recent exclusive sweep of 11 countries’ digital ...

Credit unions have long jockeyed to gain consumer loyalty and top-of-mind status against mega-banks, and more recently, digital-only banks. The competition may seem a bit skewed in favor of the larger, ...

Shares of FIS slid at the start of intraday trading Tuesday (Feb. 11) in the wake of fourth-quarter earnings results, as net income forecasts came in below Wall Street expectations. During ...

Banco Santander credited its technology platforms with helping it achieve record results in 2024. “As one of the largest retail and consumer banks in the world, we have the scale to ...

Digital banking platform Candescent has named a new chief product officer. Gareth Gaston, described by Candescent as an “industry powerhouse,” is joining the firm after more than a decade at U.S. ...

British lender Lloyds is closing 136 branches as its customers choose digital financing services. The closures will affect 61 Lloyds branches as well as 61 Halifax and 14 Bank of Scotland locations between ...

Ohio-based Fifth Third Bancorp is seeing gains from its investments in new branches in the Southeast U.S. and its digital banking platform. Fifth Third generated year-over-year household growth of 2.3%, with ...

The founder of Paytm expects the company’s banking unit to spring back to life. Last year, the Reserve Bank of India (RBI) all but shuttered Paytm Payments Bank following warnings about ...

Amid the blizzard of executive orders that marked the first day of the Trump administration, there was widespread speculation that the new president would take some significant steps to drastically ...

Nubank’s parent company is reportedly considering moving its legal domicile to Britain before beginning a planned global expansion. Nu Holdings is currently domiciled in the Cayman Islands, Reuters reported Monday (Jan. 20). “We are ...