Digital Payments

How Digital Is The Great Outdoors?

To enjoy the great outdoors and the greenery that along goes with it, consumers do not mind parting with some green — but they’d like to do it digitally.

Joint research from Paysafe and Amilia shows that more than half of those surveyed in the United States would be inclined to take greater advantage of parks and recreational facilities if those offerings had online registration systems in place. The figure stands at 48 percent for Canadians.

All in all, 62 percent of those surveyed across the United States and Canada said that parks and recreation offerings represent an important factor in where they choose to live.

In the U.S., another 14 percent said that payment options were limited — typically to check, cash or cards — and represented what the research found to be barriers in current registration protocols. Another 17 percent stated lack of registration reminders served as a hindrance to increased park and recreational (P&R) use.

In a statement tied to the report’s debut, Carla Erlick, senior vice president of Business Development and Sales at Paysafe, said that “from online to mobile payments and digital wallets, consumers now expect the same diversity of choice with their local P&R department as they experience when shopping online for other services. By making the shift toward digital accessibility and payments, P&R departments can drive better citizen engagement and increase the usage of their parks and recreational facilities.”

Among the findings from the report, a majority of residents were in favor of parks and recreation facilities offering online bookings, registrations and payments. At the same time, many patrons are unaware that such services are on offer or could be offered.



The How We Shop Report, a PYMNTS collaboration with PayPal, aims to understand how consumers of all ages and incomes are shifting to shopping and paying online in the midst of the COVID-19 pandemic. Our research builds on a series of studies conducted since March, surveying more than 16,000 consumers on how their shopping habits and payments preferences are changing as the crisis continues. This report focuses on our latest survey of 2,163 respondents and examines how their increased appetite for online commerce and digital touchless methods, such as QR codes, contactless cards and digital wallets, is poised to shape the post-pandemic economy.