Digital Payments

AlipayHK And McDonalds Hong Kong Team Up For In-App Payment

digital payment

AlipayHK, a mobile payment system in Hong Kong, has partnered with McDonald's to offer payment on the McDonald’s app on smartphones, the company said in a release.

AlipayHK users can also use a QR code-based system for special rewards.

“With the advent of mobile payment services and big data analytics, restaurants are going full steam on digitalization,” the company said in the release. “It is a prominent trend for the food and beverage sector to pursue digital transformation to boost operational efficiency, delivering customers seamless shopping and dining experience.”

AlipayHK said it has partnered with many different merchants and restaurants to give customers digital coupons.

“It is an unrivaled convenience and unparalleled experience for AlipayHK customers to use the eWallets integrated in McDonald’s App for placing orders,” the company said. “AlipayHK has strived to foster brand new consuming trend by embracing mobile wallet services — powered by futuristic technology — in Hongkongers’ daily lives.”

Jennifer Tan, chief executive officer of Alipay Payment Services (HK) Limited, said that she expects mobile payment systems to continue to grow in popularity.

“AlipayHK expects that mobile payment services are geared to extensive and in-depth applications and development through the latest cooperation with McDonald’s Hong Kong. Currently, Alipay customers can use the eWallets to make payment in nearly 10,000 restaurants. In collaboration with McDonald’s Hong Kong, AlipayHK hopes the initiative will help spearhead and incentivize more restaurants to engage in digital transformation in food and beverage sector. It will surely let customers [enjoy the] amazing convenience [of] mobile ordering and payment, turning the concept of smart living a reality.”

Randy Lai, chief executive officer of McDonald’s Hong Kong, said the move enhances the restaurant’s appeal.

“We have been committed to expanding our electronic payment platform to give customers unparalleled experience with McDonald’s in recent years. Since our collaboration with AlipayHK last year, customers have greatly enjoyed various special and incredible offers,” Lai said. “To enhance cooperation, AlipayHK eWallet is available in McDonald’s App for mobile ordering and payment from today, along with paying with credit cards and cash. I would like to express my sincere gratitude to AlipayHK for giving full support to McDonald’s Hong Kong and a wide array of exclusive offers to our customers. We will be dedicated to bringing our customers the next generation of premium restaurant experience.”



The September 2020 Leveraging The Digital Banking Shift Study, PYMNTS examines consumers’ growing use of online and mobile tools to open and manage accounts as well as the factors that are paramount in building and maintaining trust in the current economic environment. The report is based on a survey of nearly 2,200 account-holding U.S. consumers.