Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Singapore Pledges to Use AI to Protect Workers’ Jobs
August 09, 2026

Singapore is benefiting from the rapid growth of artificial intelligence. Its prime minister wants to make sure its people are as well. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Cursor Brand Name May Not Survive SpaceX Acquisition
August 09, 2026

SpaceX’s acquisition of AI coding startup Cursor could be completed in the coming days. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
OpenAI Halts New Model Rollout Due to Security Worries
August 09, 2026

OpenAI is pausing internal activity related to a new artificial intelligence model due to security concerns. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
AI Is Bringing Retailers Their Best Customers but Not Closing the Sale
August 07, 2026

Retailers this quarter are reporting where artificial intelligence has actually changed how consumers shop, and where it has not. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
EU, California Converge on AI Transparency Rules, Shifting Focus to Enterprise Governance
August 07, 2026

A striking convergence is emerging between two of the world’s most influential artificial intelligence (AI) regulatory regimes. Although developed independently and under different legal frameworks, the European Union’s AI Act and California’s AI Transparency Act are arriving at a similar conclusion: organizations must move beyond...

Artificial Intelligence
PetSmart Used AI to Drive a 22% Lift in Salon Bookings
August 07, 2026

Even pets have stylists. At PetSmart, it’s a serious business. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
Financial Firms Put AI to Work Across 27 Tasks, Study Finds
August 07, 2026

Financial services firms are finding their strongest artificial intelligence results in the parts of the business customers rarely see. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
OpenAI Aims to Redefine Smart Speakers With First AI Device
August 06, 2026

OpenAI‘s upcoming portable smart speaker, the company’s first device, will be doughnut-shaped, the size of a hockey puck, will have moving parts and likely cost between $300 and $400, Bloomberg reported Thursday (Aug. 6), citing unnamed sources. Get the Full Story Complete the form to...

Artificial Intelligence
OpenAI Drops ChatGPT Limits for Free Users and Upgrades Paid Tiers
August 06, 2026

OpenAI is adding unlimited text chats for Free users, and a new option that delivers more reliable answers for Plus and Pro users, the company said in a Thursday (Aug. 6) blog post. Get the Full Story Complete the form to unlock this article and...