Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Warehouses Buy Robots and Hire Workers at Once
August 25, 2026

The story of warehouse robots has mostly been told as a replacement story: machines taking over jobs people used to do. The actual numbers this year tell a different one. North American warehouses ordered nearly 18,000 robots worth roughly $1.2 billion in the first half...

Artificial Intelligence
Anthropic Readies Over $30 Trillion Revenue Forecast for Investors
August 25, 2026

Anthropic is preparing to tell investors that it anticipates potential revenues of more than $30 trillion, The Wall Street Journal reported Tuesday (Aug. 25), citing unnamed sources. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Artificial Intelligence
Alabama Probe Opens New Regulatory Front Over Containing Powerful AI Models
August 25, 2026

Regulators are beginning to look beyond what artificial intelligence models tell users to probe whether the companies building the most powerful systems keep them under control. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
Meta’s Consumer-Focused AI Agent Could Be Weeks From Launch
August 25, 2026

Meta is reportedly ready to unveil its consumer-focused AI agent designed to rival OpenClaw. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
i2c Wants Payments Executives to Worry Smarter
August 25, 2026

Watch more: What’s Next in Payments With Jason Goldberg of i2c Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Artificial Intelligence
EBANX CEO Says Payments’ Next Rival May Not Be a Payments Company
August 25, 2026

Watch more: What’s Next in Payments With João Del Valle of EBANX Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
Instacart’s AI Assistant Turns Chitchat Into Cha-Ching
August 24, 2026

Instacart’s advertising business is already one of the largest in retail media. The company generated more than $1 billion in ads and other revenue in 2025, reaching nearly 100,000 stores across more than 2,200 retail banners, Instacart said a May press release. Its existing formats...

Artificial Intelligence
Elastic Closes Deductive AI Deal to Deliver AI-Powered Production Incident Investigation
August 24, 2026

Elastic completed its acquisition of Deductive AI, saying in a Monday (Aug. 24) press release that the move will help Elastic set the standard for production incident investigation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
Australian Businesses Favor AI for Back-Office Tasks Over Software Building
August 24, 2026

Anthropic’s customers in Australia, who have been among the leading adopters of the company’s Claude artificial intelligence (AI) model, tend to use the tool for back-office tasks, the company’s country head said Monday (Aug. 24), Bloomberg reported. Get the Full Story Complete the form to...