Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
OpenAI Launches ChatGPT Agent That Executes Complex Workflows
July 09, 2026

OpenAI has begun rolling out a new agent in ChatGPT that is designed for work that is more complex than a typical chat request. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
An AI Told Millions Norway Won. The Match Hadn’t Started
July 09, 2026

Every four years, the World Cup tests the world’s best soccer players. In 2026, it is also testing AI. Microsoft Copilot, Google Gemini and other AI models are being asked to pick the champion. Opta’s supercomputer is simulating the tournament 25,000 times per round to...

Artificial Intelligence
OpenAI Debuts New Model Following Input From US Government
July 09, 2026

OpenAI’s CEO said the company made “many” changes to its latest artificial intelligence (AI) models following talks with the federal government. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
Meta Says Its First Pay-to-Use AI Model Outperforms Google
July 09, 2026

Meta has introduced a new artificial intelligence (AI) model that includes a paid tier for developers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
Congress Looks to Counter Growing Use of Chinese AI Models by US Firms
July 09, 2026

As companies in the United States reel from the sticker shock of token-based artificial intelligence pricing, some are turning to lower-cost Chinese models, setting off alarms among U.S. lawmakers and national security officials. Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
An AI With No Body Just Landed a Movie Deal
July 09, 2026

Tilly Norwood is entirely AI generated and is about to headline her first feature film. Particle6, the London studio that created her, announced “Misaligned” on Monday (July 6)—a comedy-drama in which Norwood plays an AI being with no body, no childhood and no lived experience...

Artificial Intelligence
States Expand Guardrails on AI Use in Health Insurance Decisions
July 09, 2026

State legislatures are rapidly moving beyond broad artificial intelligence governance to regulate one of AI’s most consequential applications: health insurance coverage determinations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
85% of Financial Firms Plan AI Budget Increases
July 09, 2026

Enterprise artificial intelligence (AI) is no longer just a technology project. It is becoming a line item with momentum. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
Meta’s AI Image Model Puts Instagram to Work
July 08, 2026

Meta launched Muse Image, the first artificial intelligence image model from Meta Superintelligence Labs. The feature drew immediate pushback because anyone can generate an image of another person by tagging their public Instagram username in a prompt, and public accounts are included by default unless...