Chatbots have had quite the year. Bots can order a personal pizza, book a flight to anywhere, stir up a cocktail recipe, ship last-minute holiday gifts, memorialize dead relatives and bring back infamous “Friends” characters, register voters to vote or get a new driver’s license and help...
More banking bots are popping up each week. Russian chatbot TalkBank launched last week, and back in November, at Money20/20, Mastercard launched its KAI chatbot and Bank of America launched Erica. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
AI brings a lot of promise and will become essential to the growth of the U.S. in the future, but without improvements in education and social services, it could also cause millions of job losses, the White House said in a report on the impact AI...
Starbucks is using AI to reach its customers in new ways and possibly increase its growth and boost sales in the process. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
Yahoo has reportedly canceled its mobile travel assistant chatbot Yahoo Radar, which was billed last summer as the perfect way to plan your next vacation. The tool was an alternative to online travel websites that relied on artificial intelligence and chatbots to research trips for consumers....
Tens of thousands of chatbots were born in 2016. They pose as cocktail coaches and help ship gifts. There are airline travel chatbots that will book flight, hungry and hospitable chatbots that will even order you a pizza, chatbots that will memorialize dead relatives, vote-garnering political chatbots and,...
Many business leaders believe 2020 will be the year of the chatbot. But the future is now for the banking system. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
Thinking about adding a chatbot to your business? You’re not alone. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...
Be prepared for a chatbot that responds with “Thanks a latte” even if you order a mocha, Americano or just an old-school, plain black coffee. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
