So here we are on Election Day in the U.S. Seems like yesterday — and yet, ages ago — when Hillary Clinton announced her candidacy in April 2015 and Donald Trump did the same two months later. But since then, many chatbots have popped up...
Samsung announced Sunday (Nov. 6) that the new Samsung Galaxy S8 smartphone would launch with an artificial intelligence digital assistant, according to Reuters. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
Did you know there are more than 33,000 chatbots built through Facebook’s Messenger platform? That’s about the same number of fans that can quickly fill up Wrigley Field or Fenway Park. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
Resolver, the U.K. startup that has created tools to help consumers complain and track the progress of their complaint, has raised £2.8 million in new funding, which it will use to apply artificial intelligence to make it easier for consumers to resolve issues. Get the...
Of all the industries out there, it seems both the banking and credit card industries have been eyeing chatbots for quite some time. And each week recently, it seems that another bank or card company announces that they’re jumping in. Get the Full Story Complete...
Shopify’s online store platform is integrating with Sundown AI’s artificial intelligence platform named Chloe. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...
Bank of America is gearing up to launch a virtual assistant named Erica, which will rely on artificial intelligence to provide tips for mobile phone users to enhance their finances. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
Indeed, chatbots have shown their timeliness, responsiveness and usefulness for many companies and consumers. Need to register to vote? A chatbot has you covered. Want to renew your driver’s license? They’re working on that. Have a food question? A chatbot will even help you order a...
There’s no doubt that, most of the time, chatbots are beneficial to the future of online commerce, payments and interaction with consumers. While not fully mainstream — most customers don’t even realize they’re connected to a bot — they do seem to be popping up...
