Loyalty & Rewards

Amazon Sweetens Up Prime With Free Same-Day Delivery

Amazon has made it pretty clear that it’s going to reward its Prime customers with ongoing perks. And yesterday (May 28), Amazon announced another perk that will ensure its Prime Customers can get the most out of their shipping experience by delivering same-day packages for free, with some exceptions.

For those who have the $99 membership, Amazon said it’s rolling out the offer across 14 metropolitan areas. While its Prime Now service is already free in New York City, Atlanta and Baltimore, for customers who need, or want, those goods delivered in two hours, this expansion of free same-day packages seems to be the next logical step toward Amazon growing its Prime footprint. While members previously received free two-day shipping, and paid $5.99 for same-day delivery, that extra cost has now been wiped away in these areas (for qualifying orders over $35). The one-hour cost for delivery is still $7.99 for those members.

Beyond the three cities above, free Prime Same-Day Delivery is now being added to the Seattle/Tacoma area, San Francisco, Los Angeles, San Diego, Phoenix, Dallas/Ft. Worth, Indianapolis, Tampa Bay, Washington, D.C., Boston and Philadelphia. Chicago may also be added to the list soon, as reports indicate Amazon is going to take over a warehouse space in the city.

What that means for Amazon’s distribution channels, however, is that those warehouses will need to package up more orders, and package them up quicker. Earlier this week the eCommerce giant announced its plans to expand its physical presence, as Amazon will hire more than 6,000 full-time employees across the U.S. at its fulfillment centers. The employees are being hired to “meet growing customer demand,” Amazon said, as they are needed to keep up with Amazon’s ever-growing number of packages that need to be packed up and shipped out in a rapid manner.

That growing demand is likely to grow even quicker now that Prime is getting more perks. The plan to roll out same-day shipping has been in the works for years.

“We have a long-term vision for this program but also, we have been working on same day since 2009,” Amazon Spokeswoman Julie Law told The Wall Street Journal. “We are building on our existing infrastructure and improving the process and experience for many years to make this cheaper for customers and as easy as possible.”

To check out what else is HOT in the world of payments, click here.

——————————–

Latest Insights: 

The Which Apps Do They Want Study analyzes survey data collected from 1,045 American consumers to learn how they use merchant apps to enhance in-store shopping experiences, and their interest in downloading more in the future. Our research covered consumers’ usage of in-app features like loyalty and rewards offerings and in-store navigation, helping to assess how merchants can design apps to distinguish themselves from competitors.

Click to comment

TRENDING RIGHT NOW

To Top