A traveler lands after a long connection, only to find the next flight has already left without them. In the old version of this story, they’d spend the next hour on hold, then wait weeks for a reimbursement check to show up in the mail....
Millennial shopping is producing a split between where buying decisions begin and where purchases ultimately happen. The PYMNTS Intelligence report “The Millennial Shopping Map: How AI, Search and Stores Compete Before Checkout” found in July that Google remains the most widely used product-discovery tool among...
The payments and retail industries are asking the wrong question about agentic commerce. The question is not whether an artificial intelligence agent can complete a purchase on its own, because many agents already can. It is whether the merchant wants to let one do so...
Law schools in the United States have begun banning artificial intelligence in the classroom, according to a Financial Times column Monday (Sept. 7) by Patti Waldmeir. The University of Chicago Law School is among the institutions imposing these restrictions. For the new academic year, phones,...
Nvidia CEO Jensen Huang once again trumpeted the arrival of artificial general intelligence (AGI). Huang congratulated OpenAI in a Sunday (Sept. 6) post on social platform X after the startup released its latest AI model, which was trained on Nvidia’s chips. “From ChatGPT to o1...
China’s ByteDance has reportedly secured a $29.6 billion loan from nearly 30 banks. That’s according to a report Friday (Sept. 4) from Reuters, which says the TikTok owner’s plans for artificial intelligence have attracted strong interest from lenders. The loan is the second-biggest in Asia...
Anthropic is reportedly pushing back its initial public offering (IPO) to late October. The artificial intelligence company had been expected to release its IPO prospectus as soon as this week, Reuters reported Friday (Sept. 4), citing sources familiar with the matter. That move, a critical...
Brazilian digital bank PicPay has begun rolling out an integration with Anthropic’s Claude that enables PicPay customers to check financial information in Claude by using natural-language commands. The integration with Claude will be rolled out gradually to customers on an early-access list, and it will...
Williams-Sonoma is putting hard numbers behind what conversational artificial intelligence can do for a retailer’s bottom line. Engagement with Olive, Williams-Sonoma’s AI shopping assistant, has risen 700% since the start of the year, and revenue tied to the tool is up 620%, Sameer Hassan, the...