Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Can Always-On AI Give Healthcare Providers a Helping Hand?
Artificial Intelligence
Can Always-On AI Give Healthcare Providers a Helping Hand?
July 28, 2023

What industry does artificial intelligence (AI) have the potential to transform most? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

DoorDash Reportedly Testing AI Chatbot in Some Markets
Artificial Intelligence
DoorDash Reportedly Testing AI Chatbot in Some Markets
July 27, 2023

DoorDash is reportedly testing an artificial intelligence-based chatbot to enhance ordering and help customers find the food options that best suit them. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

JPMorgan-Backed TIFIN Unveils Platform for Creating AI FinTechs
Artificial Intelligence
JPMorgan-Backed TIFIN Unveils Platform for Creating AI FinTechs
July 27, 2023

Artificial intelligence (AI) wealth platform TIFIN has unveiled a new venture dedicated to creating AI-powered FinTechs. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

HungerRush CRO: Voice AI Solves Pizzerias’ Phone Problem
Artificial Intelligence
HungerRush CRO: Voice AI Solves Pizzerias’ Phone Problem
July 27, 2023

As restaurants look to find the right balance of automation and face-to-face service, Jet’s Pizza is seeing its voice order-taking robot take off. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

RapidAI Secures $75 Million to Continue Developing Clinical AI Solutions
Artificial Intelligence
RapidAI Secures $75 Million to Continue Developing Clinical AI Solutions
July 27, 2023

RapidAI has secured $75 million in Series C funding to continue developing its clinical artificial intelligence (AI) solutions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Report: Thousands of Users Have Tried Amazon AI Service
Artificial Intelligence
Report: Thousands of Users Have Tried Amazon AI Service
July 26, 2023

An Amazon artificial intelligence (AI) service that was announced in April is reportedly being tried by thousands of users. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Microsoft vs. Google and the Battle for AI Cloud Infrastructure
Artificial Intelligence
Microsoft vs. Google and the Battle for AI Cloud Infrastructure
July 26, 2023

The generative artificial intelligence (AI) arms race leaderboard is neck and neck. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Big Tech’s ‘Frontier Model Forum’ Tackles ‘Responsible AI’
Artificial Intelligence
Big Tech’s ‘Frontier Model Forum’ Tackles ‘Responsible AI’
July 26, 2023

Four Big Tech companies have formed a group focused on responsible artificial intelligence (AI) development. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Banks’ Cautious Approach to Generative AI Is More Internal Than Customer-Facing
Artificial Intelligence
Banks’ Cautious Approach to Generative AI Is More Internal Than Customer-Facing
July 25, 2023

Generative artificial intelligence (AI) has quickly become one of the most important topics of our time, and global banks are beginning to explore the possibilities of the technology so as not to miss out on the impact it is poised to have on the financial...