Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Meta Teams With Microsoft to Offer Commercial AI Access
Artificial Intelligence
Meta Teams With Microsoft to Offer Commercial AI Access
July 18, 2023

Days after reports of its planned commercial AI product, Meta has made it official. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

SaaS Firm Paddle Creates ‘Launchpad’ for AI Software Makers
Artificial Intelligence
SaaS Firm Paddle Creates ‘Launchpad’ for AI Software Makers
July 18, 2023

Paddle says it wants to help up-and-coming artificial intelligence (AI) firms make their mark. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

SEC Chair Gary Gensler Says Agency Developing Rules for AI Use
Artificial Intelligence
SEC Chair Gary Gensler Says Agency Developing Rules for AI Use
July 17, 2023

The Securities and Exchange Commission (SEC) will be using current authorities to regulate the use of new artificial intelligence (AI) tools. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Chatbot Adoption Soars as Human Assistance Fades 
Artificial Intelligence
Chatbot Adoption Soars as Human Assistance Fades 
July 16, 2023

Unless you’ve been living under a rock, or haven’t been reading your PYMNTS newsletter, you’ve probably noticed that there’s been a massive shift in the way brands and retailers approach customer service and engagement. One key factor contributing to this shift is the adoption of generative...

Report: Character.AI Plans New Funding Round to Build Revenue Cushion
Artificial Intelligence
Report: Character.AI Plans New Funding Round to Build Revenue Cushion
July 16, 2023

Artificial intelligence (AI) startup Character.AI is pursuing another funding round. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Musk’s Giant-Killing AI Project Is Starting Small With Huge Goals 
Artificial Intelligence
Musk’s Giant-Killing AI Project Is Starting Small With Huge Goals 
July 14, 2023

This is how the future starts — not with a bang, but with a glitch. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Moving Generative AI Beyond Its ‘Bronze Age’ Moment
Artificial Intelligence
Moving Generative AI Beyond Its ‘Bronze Age’ Moment
July 14, 2023

According to Shaunt Sarkissian, CEO of AI-ID, artificial intelligence (AI) is in the midst of its “Bronze Age.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Shopify to Debut AI Chatbot Merchant Assistant ‘Sidekick’
Artificial Intelligence
Shopify to Debut AI Chatbot Merchant Assistant ‘Sidekick’
July 13, 2023

Shopify will launch an artificial intelligence (AI)-powered chatbot assistant called Sidekick. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

FTC Investigates OpenAI Over Role in Spreading AI-Generated Misinformation
Artificial Intelligence
FTC Investigates OpenAI Over Role in Spreading AI-Generated Misinformation
July 13, 2023

Artificial intelligence (AI) is becoming a non-artificial threat. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...