Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
UN Security Council Wants to ‘Exercise Leadership’ in Regulating AI
Artificial Intelligence
UN Security Council Wants to ‘Exercise Leadership’ in Regulating AI
July 19, 2023

Depending on who’s asked, artificial intelligence (AI) represents either the destruction or salvation of civilization.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

The Race to Develop Voice AI Faster Than Scammers Can Clone It  
Artificial Intelligence
The Race to Develop Voice AI Faster Than Scammers Can Clone It  
July 19, 2023

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Salesforce Introduces Generative AI Tools for Sales and Service
Artificial Intelligence
Salesforce Introduces Generative AI Tools for Sales and Service
July 19, 2023

Salesforce has announced the availability of its new generative artificial intelligence (AI) tools for sales and service. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Report: Apple Said to Be Working on LLMs and Gen AI Use Cases
Artificial Intelligence
Report: Apple Said to Be Working on LLMs and Gen AI Use Cases
July 19, 2023

Apple is reportedly working on artificial intelligence (AI) tools. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Meta Sharpens AI Strategy as Tech Giants Crowd Marketplace
Artificial Intelligence
Meta Sharpens AI Strategy as Tech Giants Crowd Marketplace
July 19, 2023

The generative artificial intelligence (AI) landscape is getting crowded. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Mondee Adds Mobile-First AI Platform to Travel Marketplace
Artificial Intelligence
Mondee Adds Mobile-First AI Platform to Travel Marketplace
July 19, 2023

Mondee Holdings has introduced a mobile-first artificial intelligence (AI) platform with integrated multi-party conversational commerce. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Fed Official: AI Can Promote Bias in Lending Decisions
Artificial Intelligence
Fed Official: AI Can Promote Bias in Lending Decisions
July 19, 2023

Michael Barr has become the latest regulator urging caution on the use of artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Qualcomm and Meta Collaborate to Bring Gen AI on Devices
Artificial Intelligence
Qualcomm and Meta Collaborate to Bring Gen AI on Devices
July 18, 2023

Qualcomm Technologies is collaborating with Meta to make available Llama 2-based artificial intelligence (AI) implementations on smartphones and PCs. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

FTC’s OpenAI Investigation Reveals Best-Practice Guidelines for Data Teams 
Artificial Intelligence
FTC’s OpenAI Investigation Reveals Best-Practice Guidelines for Data Teams 
July 18, 2023

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...