Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Salesforce Debuts AI Products and Raises List Prices
Artificial Intelligence
Salesforce Debuts AI Products and Raises List Prices
July 11, 2023

After seven years of no increase in list prices, Salesforce will be increasing the average list price globally by 9% in August. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

End of an Era at Google DeepMind Hints at New Future for AI
Artificial Intelligence
End of an Era at Google DeepMind Hints at New Future for AI
July 11, 2023

Generative artificial intelligence (AI) as we know it began in earnest in 2017. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

China’s Web Watchdog Wants to License Generative AI Use
Artificial Intelligence
China’s Web Watchdog Wants to License Generative AI Use
July 11, 2023

China is reportedly preparing to unveil tougher rules for generative artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

From Front Counters to Kitchens, AI Takes Over Restaurant Industry
Artificial Intelligence
From Front Counters to Kitchens, AI Takes Over Restaurant Industry
July 10, 2023

As restaurants face labor challenges both in the front of the house and the back, many are tapping robotics and artificial intelligence (AI) to boost their ability to meet demand. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

ChatGPT’s Numbers Dip After Peaking in June
Artificial Intelligence
ChatGPT’s Numbers Dip After Peaking in June
July 09, 2023

OpenAI’s ChatGPT has begun to lose users, though it’s not quite clear why. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

The Cost of Doing AI Business
Artificial Intelligence
The Cost of Doing AI Business
July 08, 2023

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Moving Past the Shiny Newness of Generative AI
Artificial Intelligence
Moving Past the Shiny Newness of Generative AI
July 07, 2023

Generative AI is increasingly popular, but business leaders looking to stay in front of the wave will need to pay attention to avoiding being run over by it.

Generative AI’s Future Will Be as the Ultimate Human Sidekick, Says Foundation Capital’s Iyengar
Artificial Intelligence
Generative AI’s Future Will Be as the Ultimate Human Sidekick, Says Foundation Capital’s Iyengar
July 06, 2023

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ChatGPT’s Success Hits a Speed Bump With Decreasing Traffic
Artificial Intelligence
ChatGPT’s Success Hits a Speed Bump With Decreasing Traffic
July 05, 2023

It was only a few months ago in November that OpenAI released their ground-breaking ChatGPT chatbot, and since then the chatbot has enjoyed unprecedented success with more than 100 million monthly active users. Inevitably, with the advances in AI technology and the developments within open...