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Deem To Shutter Expense Management Platform

Deem To Shutter Expense Management Platform

Corporate travel booking firm Deem is closing down its expense management platform.

Reports in Business Travel News on Thursday (June 6) said Deem plans to close Deem Expense in 18 months, and will transition its current users to the Certify platform. Certify is part of Deep’s Open Expense Alliance, reports noted.

According to a statement, Deem plans to maintain its “intense focus” on business travel, and therefore cannot allocate resources to the expense side of operations.

Certify already integrates with Deem’s Work Fource travel booking platform, meaning the transition will be easy for customers because Certify and Deem Expense’s feature sets overlap. Work Fource will continue to operate its integrations with Certify and other expense platforms, including Chrome River, Expensify, Apptricity, Oracle and Infor Expense Management.

The closure of Deem Expense followed the acquisition of Deem by investor Enterprise Holdings.

Integrations have always been a key focus for Deem. In 2017, the company’s COO and president John Rizzo spoke with PYMNTS about the role of APIs.

“API technology allows all of us – Deem and other providers in the business – to aggressively develop without having to be tied to solutions where, if we change something on our side or if they change something on their side, the interface becomes broken,” he said. “The API is a really elegant way of creating openness between two platforms with stability – that’s a massive trend in the travel and expense management business.”

Certify also recently became part of T&E industry consolidation when it announced a $1 billion merger with Chrome River Technologies. K1 Investment Management now holds a majority stake in the combined company, which noted that Certify and Chrome River would continue to operate independently of each other. The companies also revealed plans to heighten investment in machine learning, artificial intelligence and analytics as a result of the merger.


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