BigCommerce + Symantec Secure eCommerce

Ransomware Scores Big

BigCommerce, a leading cloud-based ecommerce platform provider for SMBs and enterprise businesses, yesterday announced a partnership with world cybersecurity leader Symantec. The partnership will enable BigCommerce to deliver Symantec’s Encryption Everywhere solution to its worldwide customer base.

Roxane Dibol, EVP and GM of Website Security at Symantec, said in a press release, “Through its support for Encryption Everywhere, BigCommerce is ensuring its merchant base can compete effectively and provide a world-class shopping experience that is both trusted and secure.”

Merchants who use the BigCommerce platform will now have access to Symantec’s suite of encryption products, including a free standard SSL certificates, as well as the option to upgrade to extended-validation certificates.

“Our desire is to not only help secure 100 percent of websites,” Dibol said, “but also to encourage best-practices among online merchants through EV certificates that give shoppers confidence that the merchant is who they say they are. Working with industry leaders like BigCommerce will help us achieve these goals.”

According to data from Juniper Research cited by BigCommerce, the cost of data breaches is projected to rise to some $2.1 trillion worldwide by 2019, a near 400 percent increase from 2015. Businesses selling online without adequate security are a financial liability and risk losing customer trust as web browsers and search engines grow their capabilities to warn users about visiting unsecured websites.

“More than 20 percent of online shopping carts are abandoned due to a lack of consumer confidence,” said Jimmy Duvall, chief product officer for BigCommerce. “We’re excited to be working with Symantec to provide BigCommerce customers the benefit of even greater protection and the ability to provide an end-to-end, secure shopping experience backed by the industry’s leader.”

BigCommerce plans to roll out Encryption Everywhere capabilities to its customers—including over 50,000 SMBs, over 2000 mid-market businesses, and 10 Fortune 1000 businesses, among others— during the second quarter of 2017.



The PYMNTS Cross-Border Merchant Friction Index analyzes the key friction points experienced by consumers browsing, shopping and paying for purchases on international eCommerce sites. PYMNTS examined the checkout processes of 266 B2B and B2C eCommerce sites across 12 industries and operating from locations across Europe and the United States to provide a comprehensive overview of their checkout offerings.

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